IT Support Engineer(Hardware)

Key Responsibilities

• Provide L1/L2 technical support to employees for hardware and software issues.
• Troubleshoot desktops, laptops, printers and other IT peripherals.
• Install, configure and maintain Windows systems and business applications.
• Troubleshoot LAN, Wi-Fi, VPN and basic network connectivity issues.
• Support Microsoft 365, Outlook, Teams and other workplace applications.
• Create, update and close IT support tickets within defined timelines.
• Manage user accounts, system access and basic IT asset allocation.
• Perform system setup for new employees and handle IT onboarding/offboarding.
• Maintain IT asset inventory and documentation.
• Coordinate with vendors for hardware, software and network-related issues.
• Follow IT security, backup and system maintenance procedures.

Keywords: IT Support, Desktop Support, Technical Support, L1 Support, L2 Support, Helpdesk, IT Helpdesk, Windows, Microsoft 365, Office 365, Outlook, Teams, Hardware Troubleshooting, Software Troubleshooting, Networking, LAN, Wi-Fi, TCP/IP, DNS, DHCP, VPN, Printer Support, IT Asset Management, Active Directory, User Support, Ticketing System, IT Infrastructure, Bengaluru, Bangalore

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Are you an immediate joiner ? If yes then only apply
• Do you have 2 wheeler with valid license ?
• Are you comfortable with Koramangala Location?

*
How many years of _____ experience do you have?

Language:

• English (Required)

Work Location: In person