IT Project Coordinator

Job Summary

We are looking for an organized, proactive, and client-oriented Project Coordinator to manage project execution, client communication, and delivery after the sales closure. The ideal candidate should have experience coordinating with clients and internal technical teams, tracking project progress, managing timelines, and ensuring smooth project completion and post-delivery support.

The candidate will act as a bridge between clients and the technical team, ensuring that project requirements are clearly understood, tasks are completed on time, and client expectations are managed effectively.

Key Responsibilities

● Coordinate and manage projects from the sales-to-delivery handover through final delivery and post-project support

● Understand project requirements, scope, deliverables, timelines, and commitments made to clients during the sales process

● Coordinate with developers, designers, QA teams, and other internal team members to ensure smooth project execution

● Prepare and maintain project plans, task trackers, timelines, milestones, and delivery schedules

● Monitor project progress and follow up with team members to ensure tasks are completed within agreed timelines

● Communicate with clients regularly through emails, calls, meetings, and messaging platforms to provide project updates

● Follow up with clients for pending information, content, feedback, approvals, and other project requirements

● Ensure client requirements are clearly communicated to the technical team and clarify any gaps before execution

● Manage client feedback, revisions, and change requests in coordination with the relevant internal teams

● Identify project delays, risks, and dependencies and escalate issues to management whenever required

● Coordinate project testing, quality checks, client reviews, final delivery, and project handover

● Handle post-delivery support requests, bug-fix coordination, and client queries, wherever applicable

● Maintain project documentation, meeting notes, action items, status reports, and client communication records

● Coordinate with the business development team to ensure a smooth handover of projects after deal closure

● Ensure projects are completed according to the agreed scope, timelines, and client expectations

● Maintain positive client relationships and support client satisfaction, retention, and repeat business

Required Skills & Qualifications

● Bachelor's degree in Computer Science, IT, Business Administration, or a related field

● 1–3 years of experience in Project Coordination, Project Management Support, Client Servicing, or a similar role

● Experience working in an IT/software development company is preferred

● Basic understanding of website development, web applications, mobile applications, or other IT services

● Strong written and verbal communication skills

● Excellent coordination, organizational, multitasking, and follow-up skills

● Ability to communicate effectively with technical teams and non-technical clients

● Good problem-solving skills and attention to detail

● Ability to manage multiple projects simultaneously and prioritize tasks based on deadlines

● Familiarity with project management tools such as Jira, Trello, Asana, ClickUp, or similar platforms

● Good knowledge of MS Office / Google Workspace and project tracking tools

● Ability to take ownership of tasks, manage client expectations, and ensure timely project delivery

● A proactive, responsible, and client-focused approach with a strong focus on project completion and customer satisfaction

Pay: ₹20,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Client coordination: 1 year (Preferred)
• IT project management: 1 year (Preferred)

Work Location: In person