It Manager

JOB DESCRIPTION IT MANAGER CAPITAL MARKETS TECHNOLOGY Gateway Financial Services Limited (GFSL) Designation Department Location IT Manager Information Technology Kolkata Head Office Director / Management Reporting To Compensation 50,000+ per month, depending on relevant experience and technical capability 1. Role Overview GFSL is seeking a hands-on IT Manager with proven experience in a stock broking, securities, capital-markets or similar digital trading-platform business. The candidate must have practical experience supporting an environment in which algorithmic trading systems are actively deployed. The role will focus on the reliability, integration, support and day-to-day technical management of exchange connectivity and trading infrastructure, front-office dealing systems, algo-trading platforms and depository participant (DP) systems. This is a specialist capital-markets technology role, not a general IT support position. Direct, relevant industry experience and the ability to troubleshoot trading-critical systems are essential. 2. Key Responsibilities A. Exchange Infrastructure & Trading Connectivity • • • • Manage and support exchange-related servers, connectivity, interfaces and supporting infrastructure for applicable exchanges and segments, including NSE, BSE, MCX and their relevant trading systems. Monitor system availability, connectivity, performance and readiness before and during market hours; promptly investigate and resolve trading-impacting incidents. Coordinate with exchanges, vendors, network providers and application partners on connectivity issues, technical changes, testing, upgrades and incident resolution. Maintain documented escalation procedures, incident logs, system checks and recovery arrangements for critical trading infrastructure. B. Front-Office, Dealing & Algorithmic Trading Systems • • • • • Provide hands-on technical support for dealer terminals, front-office trading applications, order-routing interfaces and related systems. Support algorithmic trading infrastructure and platforms that are actively used in a live trading environment. Prior experience in a firm where algo strategies are operational is mandatory. Understand the technical flow of orders from front-office/algo systems to the relevant exchange gateways and associated monitoring, logs, connectivity and failure points. Troubleshoot order-flow interruptions, application or server issues, latency/connectivity problems and system integration failures, coordinating with vendors or developers where required. Support controlled testing, deployment and change management for trading-system updates, ensuring appropriate checks and rollback/escalation plans. C. DP, Back-Office & System Integration • Manage technical support and coordination for DP/depository systems and their interfaces with trading, back-office and other business applications.

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• • Maintain an end-to-end understanding of the firm's key systems, dependencies, data flows, access requirements and integration points. Coordinate with software providers and internal teams to resolve application issues, maintain system continuity and support required upgrades or integrations. Ensure appropriate backup, restoration and business-continuity arrangements for critical applications and data, with recovery checks documented. D. Infrastructure, Access & Information Security • • • Oversee servers, workstations, local network, internet links, endpoint systems, user access and essential IT infrastructure supporting business operations. Maintain appropriate user access controls, privileged-access discipline, data confidentiality and secure handling of client and business information. Coordinate cybersecurity measures, vulnerability remediation, patch management and security updates as required. These are supporting responsibilities; hands-on capital-markets systems experience is the primary selection criterion. • Maintain asset inventories, software/licence records, vendor contacts, system documentation and basic IT control records. E. Vendor Management & Operational Support • • • • Act as the primary technical coordinator with exchange-related technology vendors, trading-platform providers, algo vendors, DP-system providers and other IT partners. Track service issues and resolution timelines, escalate recurring failures and ensure vendors provide effective technical support. Provide clear updates to management on incidents, root causes, system risks, planned changes and technology requirements. Support business expansion and new system integrations by assessing technical requirements, dependencies, implementation risks and ongoing support needs. 3. Mandatory Candidate Requirements • • • • • • Prior experience in a stock broking firm, securities business, capital-markets technology provider or a closely comparable digital trading-platform business. Mandatory hands-on experience in a firm where algorithmic trading systems are actively running in a live or production environment. Strong practical understanding of exchange trading infrastructure and connectivity, front-office/dealing terminals, algo-trading systems and DP/depository applications. Ability to troubleshoot trading-critical technology issues independently and coordinate effectively with specialist vendors and technical teams. Working knowledge of servers, operating systems, networking, application interfaces, system monitoring, backups and recovery processes. Strong ownership, problem-solving, communication and incident-escalation skills; able to work under time pressure during market hours. 4. Preferred Qualifications & Experience • • • Degree or diploma in Information Technology, Computer Science, Electronics, Networking or a related discipline; equivalent relevant industry experience may also be considered. Relevant experience in a stock broker or trading-platform environment is strongly preferred over general corporate IT experience. Experience with exchange member infrastructure, order-management systems (OMS), risk-management systems (RMS), FIX/API connectivity or vendor-integrated trading platforms will be an advantage.

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Exposure to cybersecurity, patch management, disaster recovery and business-continuity controls is beneficial but secondary to the mandatory trading/algo systems experience. 5. Key Performance Expectations • • Reliable readiness and availability of critical trading systems before market opening. Prompt identification, escalation and resolution of trading-impacting incidents, with clear incident records and root- cause follow-up. • • • Stable support for dealing terminals, live algo-trading systems, exchange connectivity and DP applications. Effective coordination with vendors and timely closure of critical technical issues. Accurate and up-to-date system documentation, access records, backup checks and recovery procedures. 6. Compensation Budgeted compensation: 50,000+ per month, depending on relevant capital-markets experience, hands-on technical capability and suitability for the role. 7. Ideal Candidate The ideal candidate is a technically strong, hands-on professional who has worked within a live stock-broking or capital- markets environment and understands how exchange connectivity, dealing terminals, algorithmic trading and DP systems operate together. Candidates with only general office IT support experience, without direct algo-trading and trading-platform exposure, will not meet the core requirement.