It Desktop Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Sisl Infotech

1 - 4 years

0 - 3 Lacs

Mumbai

Posted:6 days ago

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Job Description

Roles and Responsibilities

Provide technical support to end-users through phone, email, or in-person visits.
Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals.
Manage incident tickets using ServiceNow platform for efficient resolution.
Collaborate with team members to resolve complex technical issues that require escalation.
Ensure timely closure of incidents and follow-up on open items.

Skills Required

Operating systems Desk ITIL Helpdesk Technical helpdesk Incident Microsoft Windows Management

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Sisl Infotech

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It Desktop Engineer