Social Media Account Manager & Influencer (Female) About the Role: We're seeking a talented and creative female candidate to join our team as a Social Media Account Manager & Influencer. In this role, you'll be responsible for managing our social media presence across various platforms, creating engaging content, and collaborating with influencers to drive brand awareness and engagement, managing the in-house agency & team of creative designer. Responsibilities: - Develop and execute long-format project reels and short-format reels for YouTube and other social media platforms. - Create diverse and engaging content formats, including videos, images, stories, and text posts. - Conduct research and stay up-to-date on social media trends and best practices. - Maintain a consistent brand voice and aesthetic across all platforms. - Manage and monitor all social media accounts, including scheduling and posting content. - Respond to comments and messages in a timely and professional manner. - Analyze social media insights and performance metrics to identify areas for improvement. - Develop and implement strategies to increase follower engagement and reach. - Identify and collaborate with relevant influencers to promote the brand. - Develop and manage influencer campaigns, including negotiating contracts and tracking results. - Measure the effectiveness of influencer partnerships. - Work closely with the marketing team to align content with overall brand goals and campaigns. - Participate in content planning meetings and contribute creative ideas. - Track and analyze key performance indicators (KPIs) to measure the success of social media efforts. - Continuously strive to improve social media performance and deliver results. Qualifications: - 2+ years of experience in social media marketing, preferably with a focus on content creation. - Strong understanding of social media algorithms and best practices. - Excellent communication and writing skills. - Ability to work independently and as part of a team. - Creative and resourceful, with a passion for social media. - Experience working with influencers a plus. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Work Location: In person
Social Media Account Manager & Influencer (Female) About the Role: We're seeking a talented and creative female candidate to join our team as a Social Media Account Manager & Influencer. In this role, you'll be responsible for managing our social media presence across various platforms, creating engaging content, and collaborating with influencers to drive brand awareness and engagement, managing the in-house agency & team of creative designer. Responsibilities: - Develop and execute long-format project reels and short-format reels for YouTube and other social media platforms. - Create diverse and engaging content formats, including videos, images, stories, and text posts. - Conduct research and stay up-to-date on social media trends and best practices. - Maintain a consistent brand voice and aesthetic across all platforms. - Manage and monitor all social media accounts, including scheduling and posting content. - Respond to comments and messages in a timely and professional manner. - Analyze social media insights and performance metrics to identify areas for improvement. - Develop and implement strategies to increase follower engagement and reach. - Identify and collaborate with relevant influencers to promote the brand. - Develop and manage influencer campaigns, including negotiating contracts and tracking results. - Measure the effectiveness of influencer partnerships. - Work closely with the marketing team to align content with overall brand goals and campaigns. - Participate in content planning meetings and contribute creative ideas. - Track and analyze key performance indicators (KPIs) to measure the success of social media efforts. - Continuously strive to improve social media performance and deliver results. Qualifications: - 2+ years of experience in social media marketing, preferably with a focus on content creation. - Strong understanding of social media algorithms and best practices. - Excellent communication and writing skills. - Ability to work independently and as part of a team. - Creative and resourceful, with a passion for social media. - Experience working with influencers a plus. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Work Location: In person
Anchor cum Content Creator (Female) About the Role: We're seeking a talented and creative female candidate to join our team as a Social Media team. In this role, you'll be responsible for managing our social media presence across various platforms, creating engaging content, and collaborating with influencers to drive brand awareness and engagement, managing the in-house agency & team of creative designer. Note: The selected candidate will also be the face of our video content across platforms such as LinkedIn, Instagram, and YouTube—featuring in reels, updates, and brand campaigns. Youtube: https://www.youtube.com/@InvestoXpert Instagram: https://www.instagram.com/investoxperts Google: https://www.investoxpert.com/ LinkedIn: https://www.linkedin.com/company/investoxpert/ Responsibilities: - Develop and execute long-format project reels and short-format reels for YouTube and other social media platforms. - Create diverse and engaging content formats, including videos, images, stories, and text posts. - Conduct research and stay up-to-date on social media trends and best practices. - Maintain a consistent brand voice and aesthetic across all platforms. - Manage and monitor all social media accounts, including scheduling and posting content. - Respond to comments and messages in a timely and professional manner. - Analyze social media insights and performance metrics to identify areas for improvement. - Develop and implement strategies to increase follower engagement and reach. - Identify and collaborate with relevant influencers to promote the brand. - Develop and manage influencer campaigns, including negotiating contracts and tracking results. - Measure the effectiveness of influencer partnerships. - Work closely with the marketing team to align content with overall brand goals and campaigns. - Participate in content planning meetings and contribute creative ideas. - Track and analyze key performance indicators (KPIs) to measure the success of social media efforts. - Continuously strive to improve social media performance and deliver results. Qualifications: - 2+ years of experience in social media marketing, preferably with a focus on content creation. - Strong understanding of social media algorithms and best practices. - Excellent communication and writing skills. - Ability to work independently and as part of a team. - Creative and resourceful, with a passion for social media. - Experience working with influencers a plus. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Anchor cum Content Creator (Female) About the Role: We're seeking a talented and creative female candidate to join our team as a Social Media team. In this role, you'll be responsible for managing our social media presence across various platforms, creating engaging content, and collaborating with influencers to drive brand awareness and engagement, managing the in-house agency & team of creative designer. Note: The selected candidate will also be the face of our video content across platforms such as LinkedIn, Instagram, and YouTube—featuring in reels, updates, and brand campaigns. Youtube: https://www.youtube.com/@InvestoXpert Instagram: https://www.instagram.com/investoxperts Google: https://www.investoxpert.com/ LinkedIn: https://www.linkedin.com/company/investoxpert/ Responsibilities: - Develop and execute long-format project reels and short-format reels for YouTube and other social media platforms. - Create diverse and engaging content formats, including videos, images, stories, and text posts. - Conduct research and stay up-to-date on social media trends and best practices. - Maintain a consistent brand voice and aesthetic across all platforms. - Manage and monitor all social media accounts, including scheduling and posting content. - Respond to comments and messages in a timely and professional manner. - Analyze social media insights and performance metrics to identify areas for improvement. - Develop and implement strategies to increase follower engagement and reach. - Identify and collaborate with relevant influencers to promote the brand. - Develop and manage influencer campaigns, including negotiating contracts and tracking results. - Measure the effectiveness of influencer partnerships. - Work closely with the marketing team to align content with overall brand goals and campaigns. - Participate in content planning meetings and contribute creative ideas. - Track and analyze key performance indicators (KPIs) to measure the success of social media efforts. - Continuously strive to improve social media performance and deliver results. Qualifications: - 2+ years of experience in social media marketing, preferably with a focus on content creation. - Strong understanding of social media algorithms and best practices. - Excellent communication and writing skills. - Ability to work independently and as part of a team. - Creative and resourceful, with a passion for social media. - Experience working with influencers a plus. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Role: Customer Success Executive Department: Customer Experience / Operations Location: Noida 136 HR: Parul Sonik (7290002337) Key Responsibility Areas (KRA) Ensure seamless onboarding of new clients by guiding them through the complete onboarding process. Conduct welcome calls/emails to familiarize clients with the platform/services. Document all onboarding steps and maintain status trackers for all new clients. Set clear expectations with clients regarding deliverables, timelines, and escalation paths. Serve as the single point of contact for assigned client accounts post-onboarding. Build and maintain strong, long-lasting relationships to ensure client satisfaction and retention. Conduct periodic review meetings with clients to gather feedback and identify growth opportunities. Coordinate with internal teams to resolve issues, implement feedback, and upgrade services if required. Respond promptly to client queries, concerns, or complaints with a resolution-focused approach. Track support tickets and ensure timely closure within defined SLAs. Escalate complex issues to the relevant departments while ensuring constant client communication. Maintain and update CRM with all client communications, progress, and feedback. Share weekly/monthly client status and performance reports with internal stakeholders and clients. Record case studies and success stories for marketing/reference use. Drive customer satisfaction through personalized engagement and consistent support. Monitor churn indicators and take proactive steps to prevent client drop-off. Encourage happy clients to share testimonials, reviews, or referrals. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Role: Customer Success Executive Department: Customer Experience / Operations Location: Noida 136 HR: Parul Sonik (7290002337) Key Responsibility Areas (KRA) Ensure seamless onboarding of new clients by guiding them through the complete onboarding process. Conduct welcome calls/emails to familiarize clients with the platform/services. Document all onboarding steps and maintain status trackers for all new clients. Set clear expectations with clients regarding deliverables, timelines, and escalation paths. Serve as the single point of contact for assigned client accounts post-onboarding. Build and maintain strong, long-lasting relationships to ensure client satisfaction and retention. Conduct periodic review meetings with clients to gather feedback and identify growth opportunities. Coordinate with internal teams to resolve issues, implement feedback, and upgrade services if required. Respond promptly to client queries, concerns, or complaints with a resolution-focused approach. Track support tickets and ensure timely closure within defined SLAs. Escalate complex issues to the relevant departments while ensuring constant client communication. Maintain and update CRM with all client communications, progress, and feedback. Share weekly/monthly client status and performance reports with internal stakeholders and clients. Record case studies and success stories for marketing/reference use. Drive customer satisfaction through personalized engagement and consistent support. Monitor churn indicators and take proactive steps to prevent client drop-off. Encourage happy clients to share testimonials, reviews, or referrals. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person