Lead Generation through various sources (On the Field visit, cold calling etc.) to arrange meetings with potential customers to prospect for new business. Manage the sales funnel and provide all the required reports to the reporting authority from time to time Meeting regular sales targets, plan and coordinating sales projects Making technical presentations and demonstrating how a product meets client needs along with technical / application engineer to fulfil customer needs. Preparing reports for head office and keeping customer records. Role & responsibilities Preferred candidate profile

We are looking for a PTC Creo Specialist to provide expert-level technical support for our Creo (Pro/ENGINEER) software solutions. As a Technical Support Engineer, you will troubleshoot complex CAD issues, optimize modeling workflows, and ensure customer success with PTC's product suite. The ideal candidate has hands-on Creo experience, strong mechanical design knowledge, and a passion for solving challenging technical problems. Key Responsibilities Technical Support & Troubleshooting Resolve 90%+ of Creo-related cases within SLA (24hr for critical issues) Diagnose and fix: Modeling failures (feature regeneration, import/export errors) Assembly constraints and mechanism design issues Drawing and detailing problems (views, annotations, GD&T) Performance optimization for large assemblies License configuration and installation challenges Document solutions in KB system (5+ Creo-specific articles monthly) Product Expertise Development Maintain PTC Creo Certification (current or obtain within 3 months) Master advanced Creo modules: Simulate (FEA integration) Parametric and Direct Modeling Tool Design and Manufacturing extensions Windchill PLM integration Develop troubleshooting guides for: Config.pro settings optimization Trail file recovery procedures Data migration from legacy Pro/E versions Customer Success & Advocacy Conduct weekly case triage for recurring Creo issues Provide remote session support for critical design roadblocks Escalate confirmed bugs to PTC with: Reproducible test cases Screencasts of failure scenarios Customer impact analysis Technical Collaboration Partner with PTC Technical Account Managers on: Hotfix validation Version upgrade planning Best practice workshops Support sales teams with: Competitive Creo vs. NX/SolidWorks comparisons Feature demonstration support Qualifications & Requirements Education: BS in Mechanical Engineering or equivalent PTC Creo Professional Certification (preferred) Experience: daily use of Creo Parametric in production environment in technical support role (CAD/PLM preferred) Technical Must-Haves: Expert-level knowledge of: Top-down design methodology Skeleton modeling Family tables/UDFs Interoperability (Import DataDoctor, STEP, IGES) Working knowledge of: Creo Simulate (basic FEA setup) Mechanism Design (kinematics/dynamics) Windchill integration Preferred Skills: Creo API/Programming (J-Link, Toolkit) Experience with: Creo View Arbortext integration Mathcad connections Performance Metrics Support Quality: Creo case resolution time vs. severity Customer satisfaction (CSAT) scores KB article usefulness ratings Technical Growth: PTC certification maintenance Advanced module competencies gained Business Impact: Customer retention metrics Escalation reduction rate Why Join Our Team? Direct engagement with PTC's engineering team Continuous learning on latest Creo 8+/9 features Career path to: Application Engineering Implementation Specialist Product Management Application Requirements: Sample Creo model demonstrating complex feature creation Description of most challenging Creo issue resolved