INTERNATIONAL TRAVEL VOICE PROCESS

Job Title: International Travel Voice Process – Customer Support Executive

Company: Outpace Consulting

Job Location: Gurgaon

Salary: Up to ₹4.00 LPA

Experience: Minimum 1 Year in International BPO Voice Process

Qualification: Graduate / Undergraduate

Process: International Travel Voice Support

Shift: 24×7 Rotational Shifts

Transportation: Both-Side Cab Facility

Employment Type: Full-Time

Job Summary

Outpace Consulting is hiring experienced candidates for the International Travel Voice Process in Gurgaon. We are looking for customer-focused professionals with excellent English communication skills and a minimum of 1 year of experience in an International BPO voice process.

The selected candidates will handle international customer queries related to travel services, flight bookings, reservations, itinerary modifications, cancellations, and other travel-related concerns while ensuring a high standard of customer service.

Roles and Responsibilities

* Handle inbound calls from international customers regarding travel-related services.

* Assist customers with flight bookings, reservations, and itinerary information.

* Manage booking modifications, cancellations, and customer requests.

* Provide accurate information about travel services and policies.

* Resolve customer queries and complaints professionally.

* Maintain accurate customer records and update information in the system.

* Ensure customer satisfaction and meet quality and performance standards.

* Follow company policies, process guidelines, and compliance requirements.

Required Skills and Qualifications

* Minimum 1 year of experience in an International BPO Voice Process is mandatory.

* Graduate or undergraduate candidates are eligible.

* Excellent English communication skills.

* Strong verbal and written communication abilities.

* Good customer-handling and problem-solving skills.

* Ability to work in 24×7 rotational shifts.

* Customer-oriented attitude with a professional approach.

Benefits

* Salary up to ₹4.00 LPA, based on experience and interview performance.

* Both-side cab facility.

* Opportunity to work in an international travel support process.

* Professional working environment.

* Career growth opportunities.

Walk-In Interview Details

Company: Outpace Consulting

Interview Location: C-29, Sector 2, Noida

Nearest Metro Station: Noida Sector 15 Metro Station, Gate No. 3

Landmark: Near Hotel Nirulas

Interview Timing: 10:30 AM to 1:00 PM

Documents Required

* Updated Resume

* Aadhaar Card

How to Apply

Interested candidates who meet the eligibility criteria can attend the walk-in interview directly at the above-mentioned address or share their updated resumes to explore this opportunity.

Important Note: Only candidates with a minimum of 1 year of experience in an International BPO Voice Process are eligible. Freshers are not eligible for this position.

Pay: ₹280,000.00 - ₹310,000.00 per month

Work Location: In person