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International Sales Associate (Bangalore)

Shell Infotech

0 - 2 years

2 - 4 Lacs

Bengaluru

Posted:5 days ago

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Job Description

International Banking sales process

Key Responsibilities

Handle customer interactions through voice calls.

Assist customers with sales-related queries and service information.

Communicate clearly and professionally with customers.

Follow sales processes and standard operating procedures.

Meet defined quality, productivity, and performance targets.

Maintain accurate customer information and call records.

Meet productivity, customer satisfaction, and accuracy targets.

Preferred Experience

Banking Services

Handling Customer Interaction

Sales Oriented

Resolving Clients issues

Banking Operations

Assist sales related quires

Maintain accurate records

Resolving customer services

Customer Service Financial Services

International BPO

Voice calls

Eligibility

Minimum 6 months of any international BPO experience.

Good customer-handling and problem-solving skills.

Basic computer knowledge and typing skills.

Ability to handle International voice calls support task.

Willingness to work rotational shifts, including night shifts

Good attention to detail.

Comfortable handling financial/customer information.

Good written communication and documentation skills.

Basic knowledge of MS Office and computer applications.

Ability to understand and follow detailed process guidelines.

Ability to work in a high-volume transaction-processing environment.

Education:

CTC: Up to 4.5 LPA

Approx. take-home: 30,400/month

Monthly Incentives: Up to 2,500 based on performance.

Work Details :-

Working Days

Week Off:

Cab Facility

Documents Required

Candidates should have the following documents available:

Education Documents

Aadhaar Card

PAN Card

Educational Certificates / Marks Memos

Previous Employment Documents

Offer Letter

Previous Organization Pay Slips

Relieving / Experience Letter

Interview Process

1st RoundHR Initial Screening

2nd RoundVoice and Accent

3rd RoundVersant Test 62

4th RoundOperations Round (Ops)

HR Ashwini @ 7406193581

Skills Required

International Sales Client Success Banking Process Cross Selling Client Satisfaction Upselling Sales Process International Marketing

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

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