0 - 2 years
2 - 4 Lacs
Posted:5 days ago
Handle customer interactions through voice calls.
Assist customers with sales-related queries and service information.
Communicate clearly and professionally with customers.
Follow sales processes and standard operating procedures.
Meet defined quality, productivity, and performance targets.
Maintain accurate customer information and call records.
Meet productivity, customer satisfaction, and accuracy targets.
Banking Services
Handling Customer Interaction
Sales Oriented
Resolving Clients issues
Banking Operations
Assist sales related quires
Maintain accurate records
Resolving customer services
Customer Service Financial Services
International BPO
Voice calls
Minimum 6 months of any international BPO experience.
Good customer-handling and problem-solving skills.
Basic computer knowledge and typing skills.
Ability to handle International voice calls support task.
Willingness to work rotational shifts, including night shifts
Good attention to detail.
Comfortable handling financial/customer information.
Good written communication and documentation skills.
Basic knowledge of MS Office and computer applications.
Ability to understand and follow detailed process guidelines.
Ability to work in a high-volume transaction-processing environment.
CTC: Up to 4.5 LPA
Approx. take-home: 30,400/month
Monthly Incentives: Up to 2,500 based on performance.
Candidates should have the following documents available:
Education Documents
Aadhaar Card
PAN Card
Educational Certificates / Marks Memos
Previous Employment Documents
Offer Letter
Previous Organization Pay Slips
Relieving / Experience Letter
1st RoundHR Initial Screening
2nd RoundVoice and Accent
3rd RoundVersant Test 62
4th RoundOperations Round (Ops)
Free courses, interview questions and practice for each skill.
Work from Office
Full Time
Shell Infotech
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