International Process Trainer

2 - 4 years

5 - 7 Lacs

Mumbai Suburbs, Mumbai (All Areas)

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Process Training Customer Service Training TNA TNI TTT Training Analysis Soft Skills Training Product Training Accent Training Soft Skills trainer OJT Corporate Training Training Management Sales Training International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

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Teleperformance (TP)
Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

    Key People

  • Daniel Julien

    Chairman and Chief Executive Officer
  • Jean-Michel Caye

    Chief Financial Officer

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