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Teleperformance (TP)
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International Process Trainer

International Process Trainer

Teleperformance (TP)

2 - 3 years

4 - 6 Lacs

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

Posted:3 months ago| Platform:

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Skills Required

Process Training Customer Service Training TTT OJT TNI Training NPS TNA Training Management Product Training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation - Process Trainer Location- #Malad #Bhayander #Thane Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days working with 2 rotational week offs Roles and Responsibilities - * Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees. * Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. * Develop and maintain training materials, including presentations, manuals, guides, videos, etc. * Provide coaching support to trainees during on-the-job training (OJT) sessions. * Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification). Interested candidates can connect for further information- Neelam Shah - 9594690866 neelam.shahu@teleperformancedibs.com

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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