International Freight Forwarder Hiring Customer Service Executive

Preparation of pre and post shipping documents

• Preparation of pre and post shipping documents are made like proforma invoice, Draft Bill of Lading as per LC and non-LC terms etc.
• All the details pertaining the invoice should be updated in the system.

Maintaining a track of the shipment filling

• Liaison with the customers for Shipping Bill & Shipping Instruction filling.
• Prepare cargo & freight manifest
• ODEX filing & SI Submission in Export.
• ICE GATE filing in Import.

Co-ordination with other departments for smooth functioning

• Co-ordination with operations team, customer service, liners forwarding agencies and CHA for stuffing reports and other documents must be done.
• Follow up with Liners for payment release.

Scrutinizing Import/Export Documents

• Examining checklist, bill of lading and needs to be maintained.

Maintain export related files of the organization.