International Customer Support (Voice process)

International Customer Support (Voice Process)

Company: Aimlay
Designation: Executive / Senior Executive
Location: Rohini West, Delhi
Work Mode: Work from Office

Job Description

Aimlay is looking for a Lead Verification Specialist to verify and qualify international leads through outbound calls, ensuring accurate lead data and smooth coordination with the sales and counselling teams.

Key Responsibilities

• Verify and qualify international leads through outbound calls.
• Connect with international prospects to assess their interest and gather relevant information.
• Validate lead details and maintain accurate records in the CRM/database.
• Coordinate with the sales and counselling teams for lead allocation.
• Achieve daily calling, lead qualification, and Zoom meeting targets.

Requirements

• Any graduate; graduates preferred.
• 6 months–3 years of experience in lead verification, tele-calling, customer support, or international voice processes.
• Prior international process exposure is mandatory.
• Good English communication skills and confidence in handling international calls.
• Target-oriented with strong attention to detail.

Note: This is a full-time, work-from-office opportunity at our Rohini West, Delhi location.

Pay: ₹25,000.00 - ₹34,000.00 per month

Work Location: In person