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International Customer Support Executive – Inbound Voice (Gurgaon)

TP-LINK India Pvt. Ltd

2 - 4 Lacs

India

Posted:4 hours ago

Job Description

International Customer Support Executive – Inbound Voice (Gurgaon)

Job Description

We are hiring International Customer Support Executives for an Inbound Voice Process. This is a full-time, work-from-office role based in Gurgaon, ideal for freshers and undergraduates with strong English communication skills.

Key Responsibilities

  • Handle inbound international customer calls
  • Provide accurate information and resolve customer queries
  • Escalate complex issues to appropriate teams when required
  • Maintain proper documentation of customer interactions
  • Ensure high customer satisfaction and service quality
  • Meet performance and quality metrics

Eligibility Criteria

  • Education: Undergraduates & Graduates eligible
  • Experience: Freshers and experienced candidates welcome
  • Communication: Excellent spoken English required
  • Willing to work in rotational shifts
  • Comfortable with work-from-office setup

Job Details

  • Process: International Customer Support – Inbound Voice
  • Work Mode: Work From Office
  • Location: Gurgaon
  • Working Days: 5 days working
  • Shift: Rotational Shifts

Salary & Benefits

  • Salary: Up to ₹40,000 CTC
  • Transport: Two-way cab facility
  • Opportunity to work with global customers
  • Stable role with career growth opportunities

How to Apply Apply directly through Indeed to be considered for the role.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • Kindly provide your 10-digit mobile number for phone call interview without country code or spaces (Example: 9810198101).

Work Location: In person

Skills Required

Customer Support Inbound Inbound Voice Process Customer Queries Customer Satisfaction Service Quality Spoken English Health Insurance Life Insurance Provident Fund Customer service Voice process (calls)

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Job Type

Full Time

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TP-LINK India Pvt. Ltd

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