Intermediate Technical/ Functional SAP C4C Consultant

Company Description

Since 1972, Syntax has been delivering robust technology solutions to businesses of all sizes, with thousands of customers relying on their IT services and ERP expertise. As a leading Managed Cloud Provider for Mission Critical Enterprise Applications, Syntax specializes in implementing and managing ERP deployments, including Oracle and SAP, in secure and scalable cloud environments. Leveraging strong technical and functional consulting expertise, Syntax caters to diverse industries with a global presence and partnerships with top technology leaders such as Oracle, SAP, AWS, and Microsoft. Their award-winning team provides a wide array of services, including managed services, security, system integration, and strategic consulting, ensuring the highest levels of support for their clients.

Intermediate Technical C4C Consultant

We are seeking a skilled SAP C4C Developer to join our team.

In this role, you will be responsible for developing, implementing and maintaining SAP Cloud for Customer (C4C) solutions for our customers.

You will work closely with business stakeholders to gather requirements, design solutions and develop/implement customizations as necessary.

Key Responsibilities:

Design, develop and implement custom solutions using SAP C4C SDK and Cloud Application Studio.

Create and maintain technical documentation for SAP C4C solutions.

Collaborate with functional consultants to translate business needs into technical solutions.

Develop and maintain integrations between SAP C4C and other SAP and non-SAP systems.

Customize UI components, business logic, and data models in C4C.

Debug, test, and optimize custom code for performance and stability.

Configure and customize SAP C4C workflows, UIs, reports, and analytics.

Participate in code and design reviews.

Troubleshoot and resolve technical issues related to SAP C4C solutions.

Support upgrades, patches, and migration of custom code during system changes.

Ensure adherence to security best practices and compliance standards in development.

Requirements:

Bachelor's degree in Computer Science, Information Technology or related field.

5+ years of experience in SAP C4C SDK development, 5-10 years of overall SAP/non-SAP development experience.

Proficiency in custom coding, extending UI, and data modeling in SAP C4C.

Experience in developing integrations with other SAP and non-SAP systems.

Experience working with APIs, including SOAP and REST, for integrations.

Strong understanding of application lifecycle management and performance optimization.

Knowledge of SAP C4C business processes, such as sales, service, and marketing.

Strong problem-solving and analytical skills.

Excellent communication and collaboration skills

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Intermediate Functional C4C Consultant

The SAP C4C Functional will be responsible for the overall design, configuration, implementation and support of SAP Cloud for Customer (C4C) solutions including Sales, Service, and integration with SAP ERP/S4 or other third party systems.

This role ensures that business requirements are translated into efficient, scalable, and best practice C4C solutions that align with the organization's digital transformation roadmap.

Key Responsibilities

Business Requirements & Solutions

Facilitate the implementation and support of the SAP C4C solution to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction.

Analyze business requirements and translate them into appropriate C4C system solutions; identify, interpret, validate and document customer requirements.

Lead solution architecture discussions, defining functional and technical design documents.

Facilitate workshops to collect and map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs.

Identify gaps, issue and propose work around solutions or custom SDK solutions.

Design and implement custom SDK solutions with the technical team to meet business requirements.

Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.

Implementation & Configuration

Configure and customize SAP C4C objects such as Business Roles, Work Centers, Business Partners, Activities, Quotes, Opportunities and Contracts.

Develop business rules, workflows, and approval processes.

Manage C4C Data Migration (Data Workbench, Migration Templates, OData feeds).

Participate in testing (Unit, SIT, UAT) and assist with user training and change management.

Integration & Technical Oversight

Partner with CPI/Integration teams to define integration services and communication arrangements.

Support design of interfaces using SOAP, OData, or REST APIs.

Ensure security, authorization, and data governance within SAP C4C.

Governance & Continuous Improvement

Establish design guidelines, documentation standards, and reusable templates.

Provide expert guidance on SAP C4C roadmap, release management, and innovations.

Collaborate with cross functional teams (Sales, Service, IT, Integration, and Analytics).

Required Skills & Experience

Bachelor's Degree in Computer Science, Information Systems, or Business Administration.

510 years of experience in SAP solutions, including 5+ years in SAP C4C.

Proven experience with SAP C4C Sales & Service modules.

Strong understanding of Master Data Management (Employee, Customer, Product) in SAP C4C.

Experience with Integration techniques (SAP CPI, SOAP/XML, OData, IDoc, RFC).

Knowledge of authorizations, scoping, fine tuning, & business configuration within C4C.

Exposure to SAP S/4HANA integration preferred.

Excellent communication, stakeholder management, and documentation skills.

Soft Skills

Strong business acumen in sales and service processes

Analytical and problem solving mindset

Ability to lead workshops and end to end solutions

Clear communication with both business and technical teams

Commitment to agile methodologies and continuous learning

If you are interested mail me your CV to [HIDDEN TEXT] along with your current and expected CTC and notice period details