Job Title: Mentor – Authorization / Accounts Receivable (AR) Location: Ahmedabad (On-site) Shift: US Night Shift (Monday to Friday) Role Overview: We’re seeking a highly skilled and motivated Mentor to lead by example within our Authorization and AR team. This role is ideal for someone with strong technical grounding in US medical billing, excellent communication skills, and a passion for coaching and performance improvement. Key Responsibilities: Mentor, train, and support team members across Authorization and AR functions Monitor real-time productivity and address process gaps promptly Assist in resolving complex claims, prior authorizations, or denial cases Conduct audits, provide feedback, and drive performance improvements Collaborate with team leads and management on quality and turnaround metrics Ensure adherence to client SOPs and US healthcare regulations Be the first point of escalation for process-related challenges Eligibility : 2–4 years of hands-on experience in US Medical Billing (Authorizations and/or AR) Prior experience in a senior, SME, or mentoring role preferred Strong knowledge of insurance verification, claims workflow, and denial handling Proficient in at least one major EHR/EMR system (e.g., AdvancedMD, Athena, Kareo) Excellent written and verbal communication skills Proven leadership and conflict resolution abilities Comfortable working night shifts aligned to US timings Vanshika Desai HR Manager 9316427870 Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday UK shift US shift Work Location: In person

Job description An AR (Accounts Receivable) Caller, also known as a Medical Billing Specialist or Revenue Cycle Specialist, typically works in healthcare or medical billing environments. Their primary responsibility is to follow up on unpaid claims submitted to insurance companies or patients for medical services provided. Here's a breakdown of their job description: Claims Processing : AR Callers are responsible for processing claims for medical services rendered to patients. This includes verifying insurance coverage, coding procedures correctly, and submitting claims to insurance companies. Follow-up on Outstanding Claims : They monitor outstanding claims and follow up with insurance companies or patients to ensure timely payment. This involves making phone calls, sending emails, or utilizing online portals to communicate with payers. Denial Management : AR Callers investigate and resolve claim denials by reviewing reasons for denials, correcting errors or discrepancies, and resubmitting claims with necessary documentation. Payment Posting : They accurately post payments received from insurance companies or patients to the appropriate accounts within the billing system. Appeals : In case of claim rejections or denials, AR Callers prepare and submit appeals to insurance companies, providing additional information or documentation to support the claim. Patient Communication : They communicate with patients regarding their financial responsibilities, such as copayments, deductibles, and outstanding balances. This may involve explaining insurance coverage, setting up payment plans, or assisting with financial assistance programs. Documentation and Reporting : AR Callers maintain accurate records of all interactions with insurance companies and patients. They also generate reports to track the status of outstanding claims, payments received, and any trends or issues affecting the revenue cycle. Compliance : They ensure compliance with healthcare regulations and billing guidelines, including HIPAA (Health Insurance Portability and Accountability Act) regulations. Team Collaboration : AR Callers often work closely with other members of the revenue cycle team, including billing specialists, coders, and collection agents, to resolve billing issues and optimize revenue collection processes. Overall, AR Callers play a crucial role in managing the financial aspects of a healthcare organization by ensuring accurate and timely reimbursement for services provided. They need strong communication skills, attention to detail, knowledge of medical billing procedures and insurance guidelines, and the ability to navigate complex billing software systems. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Night shift US shift Supplemental Pay: Joining bonus Performance bonus Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Required) How to apply? Come walk-in at world trade tower, near sanand cross road makarba ahmedabad connect me on 8320127619 Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Evening shift Fixed shift Monday to Friday US shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Expected CTC Education: Higher Secondary(12th Pass) (Required) Language: English (Preferred) Work Location: In person

Job Title: AR Caller (Accounts Receivable – US Healthcare Process) Job Type: Full-time Location: Ahmedabad / Bhsvnsgsr Job Summary We are seeking a detail-oriented and proactive AR Caller to join our growing Revenue Cycle team. As an AR Caller, you will be responsible for managing the accounts receivable process, following up on pending or denied claims, and ensuring timely reimbursement for services rendered by the healthcare providers we support. Key Responsibilities Claims Processing: Review and process medical claims by verifying insurance coverage, ensuring accurate medical coding, and submitting claims to insurance payers. Follow-up on Outstanding Claims: Proactively follow up with insurance companies and patients via calls, emails, or portals to secure payments on pending claims. Denial Management: Investigate reasons for claim denials, correct errors, and resubmit claims with supporting documentation. Payment Posting: Accurately post payments received from insurance payers and patients into the billing system. Appeals: Prepare and submit appeals for rejected or denied claims with relevant documentation and justifications. Patient Communication: Interact with patients to explain billing issues, insurance coverage, balances, and set up payment plans if required. Documentation & Reporting: Maintain detailed and accurate records of all claim activities, communications, and generate periodic reports. Compliance: Adhere to HIPAA guidelines and all applicable billing and insurance regulations. Team Collaboration: Work closely with coders, billing specialists, and other team members to resolve issues and optimize revenue cycle performance. Required Skills & Qualifications Strong understanding of US healthcare revenue cycle and insurance guidelines. Excellent verbal and written communication skills in English. Proficiency in billing software, medical terminology, and coding practices. Ability to multitask, work independently, and meet deadlines in a dynamic environment. Attention to detail and problem-solving abilities. Preferred Qualifications Bachelor’s degree (preferred). Minimum 1 year of experience in any of the following: Technical Support Tele Sales AR Calling or Revenue Cycle Management Language Proficiency: English (Required) Hindi (Preferred) Work Schedule Shifts Available: Night Shift / US Shift Working Days: Monday to Friday Benefits Provident Fund (PF) Joining Bonus Performance-based Incentives Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹36,384.53 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday UK shift US shift Work Location: In person Speak with the employer +91 9724305905

Job Title: AR Caller (Accounts Receivable – US Healthcare Process) Job Type: Full-time Location: Ahmedabad / Bhsvnsgsr Job Summary We are seeking a detail-oriented and proactive AR Caller to join our growing Revenue Cycle team. As an AR Caller, you will be responsible for managing the accounts receivable process, following up on pending or denied claims, and ensuring timely reimbursement for services rendered by the healthcare providers we support. Key Responsibilities Claims Processing: Review and process medical claims by verifying insurance coverage, ensuring accurate medical coding, and submitting claims to insurance payers. Follow-up on Outstanding Claims: Proactively follow up with insurance companies and patients via calls, emails, or portals to secure payments on pending claims. Denial Management: Investigate reasons for claim denials, correct errors, and resubmit claims with supporting documentation. Payment Posting: Accurately post payments received from insurance payers and patients into the billing system. Appeals: Prepare and submit appeals for rejected or denied claims with relevant documentation and justifications. Patient Communication: Interact with patients to explain billing issues, insurance coverage, balances, and set up payment plans if required. Documentation & Reporting: Maintain detailed and accurate records of all claim activities, communications, and generate periodic reports. Compliance: Adhere to HIPAA guidelines and all applicable billing and insurance regulations. Team Collaboration: Work closely with coders, billing specialists, and other team members to resolve issues and optimize revenue cycle performance. Required Skills & Qualifications Strong understanding of US healthcare revenue cycle and insurance guidelines. Excellent verbal and written communication skills in English. Proficiency in billing software, medical terminology, and coding practices. Ability to multitask, work independently, and meet deadlines in a dynamic environment. Attention to detail and problem-solving abilities. Preferred Qualifications Bachelor’s degree (preferred). Minimum 1 year of experience in any of the following: Technical Support Tele Sales AR Calling or Revenue Cycle Management Language Proficiency: English (Required) Hindi (Preferred) Work Schedule Shifts Available: Night Shift / US Shift Working Days: Monday to Friday Benefits Provident Fund (PF) Joining Bonus Performance-based Incentives Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹36,384.53 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday UK shift US shift Work Location: In person Speak with the employer +91 9724305905

Job description We're Hiring – In RCM | Multiple Openings | Ahmadabad Location: Ahmadabad, Gujarat Job Type: Full-time Open Positions AR Calling (Accounts Receivable) Payment Posting Who Can Apply Candidates with 0–2 years of relevant experience in RCM, AR calling or payment posting Immediate joiners are highly preferred Good communication skills in English Willingness to work in afternoon shifts/ evening shifts is required Role Responsibilities (based on the specific role) AR Caller Follow up with insurance companies on unpaid or denied claims Manage denials and handle appeals Communicate with insurance regarding outstanding balances Payment Posting Post and reconcile payments from insurance, patients, and third parties Work closely with internal billing teams to ensure accurate financial records Shift and Schedule Day, Evening, Night, US, or UK shift (based on the role) Monday to Friday working schedule Saturday & Sunday week-off Location Requirement Candidates must be based in Ahmedabad & Bhavnagar Job Types: Full-time, Permanent Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday UK shift US shift Supplemental Pay: Performance bonus Work Location: In person Job Types: Full-time, Permanent Pay: ₹19,325.45 - ₹24,297.55 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 9316427870

Job description We're Hiring – In RCM | Multiple Openings | Ahmadabad Location: Ahmadabad, Gujarat Job Type: Full-time Open Positions AR Calling (Accounts Receivable) Payment Posting Who Can Apply Candidates with 0–2 years of relevant experience in RCM, AR calling or payment posting Immediate joiners are highly preferred Good communication skills in English Willingness to work in afternoon shifts/ evening shifts is required Role Responsibilities (based on the specific role) AR Caller Follow up with insurance companies on unpaid or denied claims Manage denials and handle appeals Communicate with insurance regarding outstanding balances Payment Posting Post and reconcile payments from insurance, patients, and third parties Work closely with internal billing teams to ensure accurate financial records Shift and Schedule Day, Evening, Night, US, or UK shift (based on the role) Monday to Friday working schedule Saturday & Sunday week-off Location Requirement Candidates must be based in Ahmedabad & Bhavnagar Job Types: Full-time, Permanent Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday UK shift US shift Supplemental Pay: Performance bonus Work Location: In person Job Types: Full-time, Permanent Pay: ₹19,325.45 - ₹24,297.55 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 9316427870

Job Title: Process Associate – Payment Posting Location: Ahmedabad/ Bhavnagar Department: RCM – Payment Posting Shift Timing: Evening Shift (Full-Time) Job Description: IMBS Ahmedabad is seeking a detail-oriented and experienced Payment Posting Associate to join our growing team. The ideal candidate will have prior experience in payment posting within the US healthcare revenue cycle domain. Key Responsibilities: Accurately post insurance and patient payments to the billing system Reconcile daily deposits and resolve discrepancies Work closely with AR and denial teams for clarification and escalations Maintain payment records and ensure timely updates in systems Adhere to HIPAA guidelines and internal compliance policies Requirements: Minimum 6 months to 2 years of experience in Payment Posting (US Healthcare) Familiarity with EOBs, ERAs, and medical billing software Strong attention to detail and accuracy Willingness to work in Evening Shift Job Types: Full-time, Permanent Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 9316427870

Job Title: Process Associate – Payment Posting Location: Ahmedabad/ Bhavnagar Department: RCM – Payment Posting Shift Timing: Evening Shift (Full-Time) Job Description: IMBS Ahmedabad is seeking a detail-oriented and experienced Payment Posting Associate to join our growing team. The ideal candidate will have prior experience in payment posting within the US healthcare revenue cycle domain. Key Responsibilities: Accurately post insurance and patient payments to the billing system Reconcile daily deposits and resolve discrepancies Work closely with AR and denial teams for clarification and escalations Maintain payment records and ensure timely updates in systems Adhere to HIPAA guidelines and internal compliance policies Requirements: Minimum 6 months to 2 years of experience in Payment Posting (US Healthcare) Familiarity with EOBs, ERAs, and medical billing software Strong attention to detail and accuracy Willingness to work in Evening Shift Job Types: Full-time, Permanent Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 9316427870