Role & responsibilities Create onboarding, offboarding, and status change process documents and checklists for clients. Develop decks for clients and internal use, including training material, client updates, and assessments. Assist with handbook updates by finding and adding policies. Prepare documents for internal use. Utilize resources such as HR Hero and SHRM to find information relevant to client inquiries, compliance, and best practices. Help build and maintain a repository of HR templates and documents for use across all clients. Assist in building and maintaining workspaces for clients, centralizing all data and links. Basic Qualifications Bachelors degree in Human Resources, Organizational Development, Business, Management, or related field Understanding of the HR function and best practices related to processes, technology utilization, and policy creation Proficiency in MS Word, MS PowerPoint, MS Excel Functional understanding of multiple HRIS systems Excellent written and verbal communication skills Preferred Qualifications SHRM-CP or aPHR/PHR certification Experience in a professional services firm, CPA firm, PEO, ASO, or HR Consulting firm