1. Managing documentation and Serving as the primary point of communication between clients and vendors to ensure a smooth and efficient documentation process 2. Utilize CRM software to automate workflows, manage client interactions, and maintain an up-to-date database of the booking process 3. Address and resolve client queries promptly via calls and emails, ensuring seamless support throughout the entire documentation process 4. Provide regular status updates to clients via email, enabling them to track progress effectively 5. Collaborate with internal departments to ensure timely and efficient service delivery Requirements Google Sheets English Proficiency (Written) English Proficiency (Spoken Email Management Effective Communication \u200b
Handle inbound leads via WhatsApp, calls, emails, and chat; qualify prospects; update CRM; guide customers; resolve queries; maintain records; collaborate with teams; enhance sales performance; attend trainings; ensure ethical sales practices.
Looking for a dynamic Sales Executive to re-engage dormant leads via calls, WhatsApp & emails. Identify client needs, offer solutions, manage sales cycle, update CRM, and achieve monthly targets. Strong communication & follow-up skills required. Provident fund
Responsibilities: Respond promptly to all inbound leads received through WhatsApp, calls, emails, and website chat. Qualify leads based on their requirements, budget, and timeline. Update lead information and status in the CRM system accurately and consistently. Guide potential customers through the sales process, addressing their queries and concerns. Provide exceptional customer service to all leads and existing customers. Maintain accurate records of customer interactions, negotiations, and deals closed on the CRM. Identify opportunities for improvement and implement strategies to enhance sales performance. Collaborate with cross-functional teams, such as marketing and operations, to ensure seamless customer experience. Participate in team meetings and training sessions to enhance product knowledge and sales skills. Maintain ethical standards in all customer interactions and sales practices.