Inside Sales Executive

Job Description

Role Purpose: Contributing to increasing sales by delivering opportunities to sales teams COMPETENCIES: (Rank based on the importance) Customer Centricity Process & Detail orientation Planning & Result Orientation Influencing & Persuasion Partnering & Collaboration Team Work & Conflict Management Systems Thinking & Designing Creative thinking & Exploration Analytical & Problem Solving Business acumen SKILLS: Communication & conversational English/Hindi (Added advantage Tamil, Marathi, Telugu, Gujarati, Kannada) Probing Persuasion & convincing T RAITS IDENTIFIED FOR THE POSITION: Empathy Inquisitive Explorative KNOWLEDGE : Any Graduate 1-2 years exp. Cultural sensitive DETAILED JOB DESCRIPTION: (HIGHLIGHT CRITICAL ACTIVITIES) To extract Projects/Leads/Tenders(MQLs) from various online sources based on strategic briefs received from business teams To upload extracted Leads, Tenders and MQLs into Zoho CRM and assign it to outbound lead generators To screen (receive and make call) incoming inquiries via phone/whatsapp/email as soon as possible and Nurture it by sharing technical/commercial information. Transferring the leads to sales once it is ascertained that it is an established opportunity. KEY RESULT AREAS Projects extraction SQL generation Leads closures KEY PERFORMANCE INDICATORS CORRESPONDING TO KRAs Project Extracted (for outbound inside sales reps) a. Count of Projects extracted (PE) b. The total potential generated from outbound activity. SQL generation (inbound) a. First contact response time b. MQL/SQL c. Leads converted/SQL d. Potentials won/SQL e. Leads and Potential conversion duration CAREER PATH FOR NEXT 5 YEARS (Please state 2 to 3 options): Frontline BD OR Frontline Sales OR Channel Sales