Inside Sales executive/ edtech

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About the Role

highly motivated Inside Sales Executive

Key Responsibilities

• Contact leads through

  calls, WhatsApp, email, and other communication channels

  .
• Understand students' or parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct effective

  sales pitches and product demonstrations/counselling sessions

  .
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve

  monthly sales/revenue targets

  .
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.

Required Skills

• Excellent

  communication and interpersonal skills

  .
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented and comfortable working in a

  sales-driven environment

  .
• Good listening and customer-understanding skills.
• Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
• Strong follow-up and time-management skills.
• Fluency in

  English and Hindi

  ; additional regional languages are a plus.

Eligibility

• Graduate in any discipline; MBA/Sales/Marketing background is a plus.

• 1–4 years of experience

  in inside sales, counselling, B2C sales, or EdTech sales.

Key Performance Indicators (KPIs)

• Monthly revenue/enrollment target achievement
• Lead-to-enrollment conversion rate
• Number of calls and meaningful conversations
• Follow-up effectiveness
• Average revenue per enrollment
• Pipeline management and CRM hygiene
• Customer satisfaction and retention/referral potential

What We Offer

• Competitive salary +

  performance-based incentives

• Structured sales training and product training
• Career growth opportunities
• Dynamic and fast-paced EdTech work environment
• Recognition and rewards for high performers