Infra Tech Support Practitioner

 About The Role  

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Microsoft Windows Server Administration, Microsoft Azure IaaS

Good to have skills :Microsoft Azure DevOpsMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time education
SummaryAzure Windows Administrator with DevOps and Terraform ExpertiseWe are looking for a skilled Azure Windows Administrator with strong experience in DevOps practices, Terraform-based infrastructure provisioning, and Azure Cloud. The ideal candidate will be responsible for windows servers & associated Cis provisioning via terraform, managing cloud infrastructure, automating provisioning and deployment workflows, and ensuring system reliability and performance in an Azure environment.Key Responsibilities:Cloud Infrastructure Management:Administer and support Microsoft Azure IaaS services, including Virtual Machines, Storage, Disk, Load Balancers, and all related Azure components.Windows Administration:Install, configure, upgrade, and maintain Windows Server environments (2016, 2019, 2022), Active Directory, DNS, and Group Policies.DevOps & CI/CD Pipelines:Implement and manage Azure DevOps pipelines for code deployments, infrastructure updates, and automated testing.Monitoring & Incident Management:Monitor system performance, respond to incidents, and lead root cause analysis for infrastructure issues. Leverage monitoring tools for proactive issue resolution.Collaboration:Work closely with cross-functional teams and external vendors (including Microsoft and Azure support) for environment optimization and incident resolution.Must-Have
Skills:

Proven expertise in Windows Server Administration and Active Directory Management.Hands-on experience in Microsoft Azure IaaS & Windows Server (2016, 2019, 2022).Strong knowledge of Terraform for Infrastructure as Code (IaC).Experience in Azure DevOps, including CI/CD pipelines and release management.Preferred Certifications:Microsoft Certifications (e.g., AZ-104, AZ-400, AZ-305).
Educational Qualification:Graduation or Equivalent Qualification 
15 years full time education