Infor LN Administrator

Area(s) of responsibility

An LN Infor System Administrator is integral to the seamless operation, security, and optimization of the LN application environment. Their responsibilities extend far beyond routine maintenance, requiring in-depth technical abilities, analytical thinking, and the capability to communicate effectively with business users and global support. Below is an expanded overview of the key duties and the expertise involved in this role.

• Application Administration: The system administrator is entrusted with a wide array of administrative duties. These include regular monitoring of system health, orchestrating upgrades and patches, configuring application settings, and ensuring that scheduled jobs—such as backups and automated reports—are executed as planned. Precision and diligence are paramount, as even minor oversights can impact the performance or availability of the LN application.
• Primary Contact and Liaison: Serving as the main connection between the organization and LN, the system administrator acts as the front-line contact for user questions, incidents, and enhancement requests. They gather and evaluate feedback from LN users, diagnose issues, and either resolve them directly or escalate more complex problems to the appropriate Global Support Center.
• Expertise in Application Environment: A deep understanding of the LN application’s architecture is essential. The system administrator must know the precise directory structures and file locations within the system, as this knowledge is crucial for managing backups, restoring data when needed, and performing critical tasks such as rebuilding tables.
• Database Table Maintenance and Optimization: Efficient database management is at the core of the LN environment. The administrator must regularly reorganize and optimize database tables, particularly as records are deleted and space becomes fragmented.
• Disk Space Management: Consistent monitoring of disk usage is critical. The system administrator establishes threshold alerts and conducts periodic reviews of disk space consumption across application, database, and temporary directories.
• Removal of Temporary and Unnecessary Files: Temporary files, log files, and unused data can accumulate over time, consuming significant resources. The system administrator must routinely identify and remove such files, either through automated scripts or manual clean-up processes, to optimize system performance and prevent clutter.
• Security and Access Control: Maintaining robust security is a core responsibility. The administrator is tasked with managing user accounts, enforcing password policies, assigning appropriate permissions, and regularly reviewing access logs for unusual activity.
• Disaster Recovery Planning: The administrator develops, tests, and refines disaster recovery protocols, ensuring that the organization can quickly restore LN application services after hardware failures, data corruption, or other unexpected incidents.
• Training and Documentation: Part of the role involves creating and maintaining comprehensive documentation for internal processes, troubleshooting guides, and system architecture.
• Continuous Improvement: The administrator should continuously evaluate system performance and seek opportunities for improvement, including automation of routine tasks, upgrade planning, and adoption of new tools to enhance efficiency and reliability.

Through meticulous execution of these responsibilities, the LN Infor System Administrator ensures the LN environment operates securely, efficiently, and in alignment with business objectives, thereby supporting ongoing productivity and organizational success.