Infor GHR Technical

HCM

Responsibilities

• Design, develop, and maintain integrations between Infor CloudSuite (HCM/GHR, FSM) and third-party systems or legacy platforms.
• Utilize

  Infor ION

  (Intelligent Open Network) to manage BODs (Business Object Documents) and map data transformations.
• Build and manage APIs, web services, and data conversion scripts.
• Develop and maintain automated workflows and business rules using

  Infor Process Automation (IPA/IPD)

  .
• Configure and support

  Infor Landmark

  technology runtime environments using

  Configuration Console/LPL

  .
• Manage

  application security

  , including configuration of standard security classes, roles, and actor sets.
• Assist in

  tenant management

  , patching, and multi-tenant environment maintenance.
• Design and develop custom reports, dashboards, and extracts using Infors toolsets (e.g.,

  Application Studio, Birst Analytics

  ).
• Provide Tier 2/3 technical support for system bugs, integration failures, and workflow errors.
• Collaborate with business analysts and stakeholders to troubleshoot issues and enforce system best practices.
• Support testing activities for system upgrades, updates, and hotfixes.

Expertise

• Integration Expertise:

  Proven experience with Infor ION, IPA, API web services (REST/SOAP), and data mapping.

• Technical Proficiencies:

  Familiarity with SQL, Javascript, XML/XSLT, and system interface design.

• Soft Skills:

  Strong analytical capabilities, excellent problem-solving, ability to translate functional requests into technical designs, and strong communication skills.

• Bonus Qualifications:

  Infor Certifications, previous experience with Infor Lawson migrations, and domain experience in Healthcare, Public Sector, or Financial Services.

WFM

• Troubleshoot application errors, monitor system health, manage application logs, perform root-cause analysis on back-end process failures, and support time clock devices (e.g., Infor Touchscreen Clocks).
• Design, build, and maintain inbound/outbound interfaces (for employee data imports and time/labor exports) using Infor WFM APIs, XML, and ETL tools.
• Implement and troubleshoot complex pay rules, accrual policies, and attestation workflows within the WFM platform.

Expertise

• Infor WFM Core:

  Deep understanding of WFM architecture, modules (Time & Attendance, Scheduling, Accruals), and back-end job execution.

• Database & SQL:

  High proficiency in writing complex SQL queries against relational databases (Oracle or SQL Server) for troubleshooting and data validation.

• Integration & APIs:

  Experience with Infor WFM integration tools, web services (REST/SOAP), and data formats like XML and CSV.

• Scripting:

  Working knowledge of scripting languages like Groovy or Infor’s proprietary LPL is highly desirable.

• Background:

  Experience supporting testing cycles (UAT, parallel payroll), writing technical documentation (design specs, runbooks), and working in global consulting or support environments.