Info Hub Consultancy Services (ICS)

4 Job openings at Info Hub Consultancy Services (ICS)
AR Caller/SR AR Caller coimbatore,tamil nadu,india 0 years INR Not disclosed On-site Full Time

Company Description Info Hub Consultancy Services (ICS) is a leading medical billing services organization based in Coimbatore, India. We offer comprehensive end-to-end revenue cycle management (RCM) services to physicians and practices in the US, helping them optimize costs and increase profits. By outsourcing medical billing and coding to our experts, healthcare providers can achieve better revenue growth and enhance management potential. Our specialties include medical billing, medical coding, credentialing, and RCM consultation, serving over 40 major healthcare specialties. Role Description This is a full-time, on-site role located in Coimbatore for an AR Caller/SR AR Caller. The AR Caller/SR AR Caller will be responsible for handling accounts receivable and follow-up functions, calling insurance companies to resolve unpaid claims, and managing the overall accounts receivable cycle. The role also includes verifying patient insurance information, addressing claim denials, and ensuring timely resolution of claims. Effective communication and detailed reporting are key components of this position. Qualifications Experience in accounts receivable and insurance follow-up Knowledge of medical billing and coding Excellent communication and interpersonal skills Proficiency in handling claim denials and resolving payment issues Strong organizational and time management skills Ability to work on-site in Coimbatore Familiarity with healthcare billing software is a plus Attention to detail and problem-solving skills High school diploma or equivalent; additional certifications in medical billing are beneficial

AR Caller - RCM coimbatore,tamil nadu,india 0 years INR Not disclosed On-site Full Time

Job description Call Insurance companies on behalf of physicians and carry out a further examination on outstanding Accounts Receivables Prioritize unpaid claims for calling according to the length of time it has been outstanding Call insurance companies directly and convince them to pay the outstanding claims Check the relevance of insurance info offered by the patient Evaluate unpaid insurance claims Call insurance companies and check on the status of claims Transfer the outstanding balance to the patient if he/she doesn't have adequate insurance coverage If the claim has already been paid, ask the insurance company for an Explanation of the Benefits Make corrections to the claim based on inputs from the insurance company. Voice Process Only. Required Candidate profile: A brief understanding on the entire Medical Billing Cycle. Must possess good communication skill with neutral accent. Must be flexible and should have a positive attitude towards work. Must be willing to work in Night Shifts. End to End process Fluent verbal communication abilities/call center expertise Night shift Only. Immediate joining preferred. Basic excel knowledge. Male Candidate Only. Thank you! Shifana HR [HIDDEN TEXT] Call / Share resume - 7708722553 Note: Looking for Immediate Joiners

AR Caller – US Healthcare (Voice Process) coimbatore,tamil nadu,india 3 years None Not disclosed On-site Full Time

We are looking for an experienced AR Caller with strong knowledge of US Healthcare RCM (Revenue Cycle Management) , specializing in Accounts Receivable follow-up . The ideal candidate will be responsible for calling insurance companies to resolve outstanding claims and ensure timely reimbursement. 1. Claims Follow-up & Resolution Make outbound calls to insurance companies to follow up on pending or denied claims. Review claim status, identify issues, and take appropriate action to resolve them. Ensure claims are processed and paid within the specified timeline. 2. Denials Management Analyze denials & rejections and take corrective action. Provide accurate information and update billing systems for reprocessing claims. Coordinate with internal teams to resolve coding or billing-related issues. 3. Documentation & Reporting Record all call-related information accurately in the system. Update claim notes, actions taken, and next steps clearly. Prepare daily/weekly reports on claims follow-up status. 4. Compliance & Quality Ensure all activities comply with HIPAA guidelines and company policies. Maintain high accuracy, productivity, and quality scores. Follow workflow processes and meet performance metrics (AHT, call quality, claim closures). Required Skills & Qualifications: 1–3 years of experience in US Healthcare AR calling. Strong understanding of RCE, EOB, ERA, Denials, CPT/ICD codes (basic) . Excellent communication skills (spoken English – US Accent understanding). Ability Contact Details: 📩 Email: Shifana.u@247mbs.com

Technical Content Writer coimbatore,tamil nadu 5 - 9 years INR Not disclosed On-site Full Time

Job Description: Role Overview: You will be joining Info Hub Consultancy Services (ICS) as a Senior Technical Content Writer, focusing on creating educational, sales-driven, and SEO-focused content related to medical billing, revenue cycle management (RCM), and healthcare technology. This is a full-time on-site position where you will collaborate with the marketing and sales teams to produce high-quality content that aligns with the brand tone and ensures accuracy and compliance. Key Responsibilities: - Write blogs, service pages, whitepapers, and eBooks specifically tailored to the U.S. healthcare domain - Work closely with the marketing and sales teams to understand content briefs and objectives - Conduct research on U.S. healthcare policy, billing regulations, and industry trends to produce relevant content - Optimize content for search engines to enhance visibility and improve user experience - Maintain a strong grasp of U.S. medical billing, Electronic Health Records (EHR), HIPAA regulations, and RCM workflows - Utilize technical writing skills, SEO techniques, and content strategy to enhance content quality - Demonstrate excellent research and editing capabilities to ensure content accuracy and relevance Qualifications: - Minimum 5 years of experience in writing B2B or healthcare content - Proficient understanding of U.S. medical billing, EHR systems, HIPAA compliance, and RCM processes - Prior experience in technical writing, SEO optimization, and content strategy development - Strong research and editing skills to produce high-quality, informative content - Ideally possess a degree in English, Communications, or Life Sciences About ICS: Info Hub Consultancy Services (ICS) is a reputable offshore medical billing and revenue cycle management company located in Coimbatore, India. Specializing in end-to-end RCM solutions for healthcare providers in the United States, ICS aims to enhance collections, reduce costs, and enable healthcare professionals to focus on patient care. The company prides itself on its domain expertise and high-performance culture that values continuous learning, teamwork, and integrity. Joining ICS offers a growth-driven and inclusive work environment where employees are encouraged to contribute ideas, take ownership of responsibilities, and advance their careers. Note: The additional details about the company have been omitted as they were not explicitly mentioned in the job description.,