Company Description Indus Discoveries is a receptive tour operator and Destination Management Company based in India. Specializing in tailor-made travel experiences, we design and organize bespoke tours across various themes such as culture, wildlife, cuisine, and special interests. Our deep local expertise and extensive network of partners enable us to create authentic and enriching travel experiences for our guests. Role Description This is a full-time on-site role for a Senior Tour Operations Executive located in Gurugram. The Senior Tour Operations Executive will be responsible for overseeing day-to-day operational activities and managing tour operation of clients including airport transfers in Delhi. Ensuring efficiency and quality in all operations, and communicating with various stakeholders to ensure smooth execution of services. Qualifications Interpersonal Skills and Communication abilities Strong Analytical Skills Experience in Tour Operations Excellent organisational and multitasking abilities Knowledge of the travel and tourism industry Bachelor's degree in Hospitality Management, Business Administration, or related field
Company Description Indus Discoveries is a receptive tour operator and Destination Management Company, specializing in tailor-made travel across India. We design bespoke tours and holidays for international travelers with themes including culture, wildlife, cuisine, festivals, and special interests such as textiles, arts and crafts, ecology and geology, history, and geography. Our deep local expertise and extensive network of high-end partners allow us to craft unique, authentic, and engaging travel experiences. Recognized by the Department of Tourism, Govt. of India, we are also members of IATO, ADTOI, PATA, and NTA, and are registered with Jammu & Kashmir Tourism. Role Description This is a full-time on-site role located in Gurugram for a Senior Tour Executive / Assistant Manager - Inbound Tours. The role involves planning, organizing, and managing tailor-made tours and holidays for international travelers. Responsibilities include creating itineraries, managing guided tours, and overseeing tour operations to ensure a high-quality experience for clients. The role also requires excellent communication skills for interacting with clients, partners, and stakeholders. Qualifications 3 to 5 years of Experience in Tour Planning and Management Proficiency in creating and managing Itineraries Skills in organizing and overseeing Guided Tours Strong Communication and Negotiation skills Actively engage in briefing and debriefing from the operator for each tour Monitor day-to-day quotes to ensure customer satisfaction and meet targeted timelines Manage the entire life cycle of events including accounting, documentation, and coordinate with the Clients while they are on tour Coordinate and follow up with reporting manager for preparing the products, brochures, suppliers, and service providers as required Proactive in resolving the hurdles in the itinerary and work creatively to resolve them beforehand Process and manage bookings with hotels/airlines/trains/safaris Knowledge of local tourism and travel industry Ability to work independently and collaboratively with different internal and external stakeholders Bachelor's degree in Tourism, Hospitality, or related field is a plus Experience in inbound tours and travel management is beneficial Compensation: As per industry experience. Negotiable. Location of Posting: Gurugram, Haryana, India Location of Candidate: Delhi NCR. Gurugram Preferred. Contact Information: Ms. Seema Semwal 30, First Floor, JMD Galleria, Sohna Road, Gurugram, Haryana - 122018. India T: +91 124 4361906 | M: +91 9599902842 | E: seema@indusdiscoveries.com W: https://www. indusdiscoveries.com
Key Responsibilities Process and manage bookings with hotels, airlines, trains, safaris, transport providers, etc. Negotiate competitive rates with hotels and service providers when required. Manage the complete tour lifecycle including documentation, coordination, accounting, and on-tour client handling. Proactively identify and resolve itinerary-related challenges to ensure seamless guest experiences. Coordinate closely with internal teams and external vendors for smooth operations. Participate in tour briefings and debriefings with the sales team. Maintain strong relationships with hotels, guides, transporters, and other service providers. Mentor junior operations staff and supervise day-to-day activities. Maintain booking statements and operational records in the database. Monitor and follow operational checklists. Manage and assist with arrival and departure transfers at Delhi airport and railway stations as required. Desired Candidate Profile Proven experience in inbound tour operations. Strong hands-on experience in managing on-ground tour operations. Excellent command of English (verbal & written). Proficiency in travel software and MS Word, Excel, and PowerPoint. Presentable personality with the ability to interact with international clients. Strong problem-solving, coordination, and multitasking skills.