Indroyd Labs is a payment solution provider for game zones, food courts and other commercial spaces. We are looking to hire candidates who will take up following responsibilities: -Client support via remote access -Client issue resolution. Resolution process might require basic knowledge of MSQL. -Explaining software features to client and assisting them in their queries -Manual testing of software updates
About Indroyd Labs Indroyd Labs is a pioneering company specializing in RFID-based payment solutions for dynamic environments like arcade game zones and softplay areas. We empower businesses with seamless, efficient, and secure transaction systems, enhancing customer experience and operational effectiveness. Job Summary We are seeking a highly motivated and experienced Electronics Design Engineer to join our team in an individual capacity. As our sole hardware expert, you will be instrumental in designing, developing, and optimizing our RFID reader circuits, particularly for lower frequencies. You will also lead the introduction of new hardware product lines, such as QR code readers, ensuring seamless integration with our existing software solutions. This is a unique opportunity to own the entire hardware design lifecycle from concept to production. Key Responsibilities Analog Circuit Design: Design and develop robust analog circuits for RFID readers, specifically focusing on lower frequency applications, to enhance performance and reliability. New Product Development: Spearhead the hardware design and development of innovative new product lines, including QR code readers , ensuring they meet market demands and technical specifications. Schematic & PCB Design: Create detailed electronic schematics and manage comprehensive PCB layout design for all hardware products, ensuring optimal performance, manufacturability, and cost-effectiveness. Prototyping & Testing: Build and test prototypes, debug circuits, and validate designs to ensure they meet functional requirements and quality standards. Component Selection: Research and select appropriate electronic components, considering factors like performance, availability, cost, and reliability. Collaboration: Work closely with the software team to ensure seamless hardware-software integration and functionality. Documentation: Maintain thorough documentation of design specifications, test procedures, and production files. Required Skills & Qualifications Proven experience in analog circuit design , specifically with a focus on RFID systems or similar RF applications. Proficiency in schematic capture and PCB layout design using industry-standard CAD tools (e.g., Altium Designer, Eagle, KiCad). Strong understanding of electronic components, datasheets, and best practices for circuit design and debugging. Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. Excellent problem-solving skills and attention to detail. Good to Have Skills Knowledge or experience with firmware development (Embedded C, RTOS) would be a significant advantage, allowing you to contribute to the full stack of our hardware solutions. Work Location This is a work-from-office position based in Bavdhan, Pune . Why Join Us? Join Indroyd Labs and be a pivotal part of a growing company at the forefront of payment solutions for the entertainment industry. You'll have the autonomy to shape our hardware future and see your designs come to life, making a direct impact on our products and customers.
About Indroyd Labs Indroyd Labs is India’s leading RFID solution provider for game zones, soft play areas, waterparks, and entertainment centers. With over 450 installations across India and the Middle East, we specialize in RFID-based payment, access control, and venue management systems that deliver seamless, cashless, and engaging guest experiences. Our ecosystem includes handheld POS systems, RFID readers, ticketing kiosks, LED timer bands, Android and desktop applications, and cloud dashboards. Role Overview We are looking for a Technical Support Executive to join our customer success and deployment team. The ideal candidate should have a strong technical foundation, excellent troubleshooting skills, and a customer-first mindset. You’ll work closely with our engineering and operations teams to ensure smooth installation, configuration, and after-sales support of Indroyd products. Key Responsibilities Provide technical support for Indroyd RFID systems, handheld POS devices, kiosks, and dashboards. Assist in installation, configuration, and testing of hardware and software at client sites (remote). Diagnose and resolve network, connectivity, and device integration issues. Handle customer tickets through support channels and ensure timely resolution. Maintain logs of issues and escalate recurring or critical problems to the R&D team. Conduct remote sessions to train client staff on software and system usage. Collaborate with the development team to reproduce and verify reported issues. Coordinate with logistics and service partners for replacement or repair. Generate periodic service reports, feedback summaries, and improvement insights. Required Skills Strong understanding of networking (LAN/Wi-Fi/IP configuration) and Windows/Android troubleshooting. Familiarity with RFID readers, barcode scanners, POS systems, or IoT devices. Familiarity with SQL databases, APIs, or system logs (basic level). Proficiency in remote desktop tools, ticketing systems, and Excel/Sheets. Excellent communication skills (English and Hindi). Ability to handle field deployment and remote troubleshooting.
Role Overview We are looking for a Field Technician who will be responsible for the installation, configuration, and maintenance of our RFID readers and related hardware at client sites across India. When not travelling, you will work from our office to test, repair, and assemble RFID systems and components. Key ResponsibilitiesTravel to client sites across India for installation, setup, and testing of RFID readers and related hardware. Perform drilling, wiring, and mounting of devices in arcade setups, play zones, or kiosks. Carry out soldering and basic electronic repairs on PCBs and connectors when back at office. Troubleshoot network, power, and connectivity issues during installation. Maintain detailed installation and service reports for each visit. Support firmware flashing, configuration, and testing of new hardware batches. Ensure proper handling, packaging, and inventory of hardware during transport. Assist R&D team with feedback from field performance for hardware improvements.
We are looking for a self-driven Android Developer who can independently design, develop, and maintain an offline-first Android billing application for amusement industry. This role requires end-to-end ownership of the Android app