Job Title: Executive Operations Technical Title: Executive Department: Operations (Technical) Experience: 4+ Years Location: Gurgaon, Haryana Company website: https://www.impressionsgroup.in About the company: With a strong commitment to excellence, Impressions Services Pvt. Ltd. is a leading facility management company with a pan-India presence. Our diverse service portfolio spans technical and operational management, soft services, pest control, and specialized support solutions all driven by innovation, quality, and customer satisfaction. About the Role: The Executive – Operations (Technical) will be responsible for managing and supporting technical operations across assigned sites. The role involves ensuring seamless maintenance, compliance, and service delivery standards across facility management projects. Key Responsibilities: Oversee daily technical operations across sites (Electrical, Mechanical, Plumbing, HVAC, etc.). Ensure preventive and corrective maintenance is carried out as per schedule. Monitor vendor and technician performance to meet SLA and quality standards. Conduct regular site inspections, audits, and energy efficiency checks. Coordinate with clients and internal teams for timely resolution of issues. Maintain accurate MIS reports, asset records, and maintenance documentation. Support cost control, material management, and compliance with statutory norms. Promote safety standards and technical best practices at all sites. Qualifications & Experience: Education: Diploma / B.E. / B.Tech in Electrical, Mechanical, or Civil Engineering. Experience: 2–5 years in technical operations, preferably in the facility management industry. Technical Knowledge: Strong understanding of MEP systems, maintenance procedures, and site operations. Skills: Proficient in MS Office and facility management tools. Strong communication and coordination abilities. Analytical mindset with problem-solving skills. Client-oriented and quality-driven approach. Employment Type: Full-time
Key Responsibilities / Deliverables: Prepare and publish daily, weekly, and monthly MIS reports as per defined timelines Collect, validate, and consolidate data from multiple sources to ensure accuracy Maintain data integrity and resolve discrepancies promptly Analyze trends, variances, and performance metrics and highlight key insights Automate reports where possible to improve efficiency and reduce manual errors Coordinate with internal teams for data clarification and requirement updates Skills & Competencies Strong analytical and problem-solving skills Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query) Strong Accounting knowledge Attention to detail and data accuracy Ability to handle multiple deadlines Educational Qualification Graduate / Postgraduate in Commerce or Management -Mandatory CA (Inter/ Final)/ CMA ( Inter/ Final) Experience 4 7 years of experience in MIS, reporting, or data analysis roles Compensation As per industry standards