Company Description Ikka Dukka is an Irish and Indian company focused on designing and developing luxury handmade products. The company also specializes in creating unique, custom-made gifts for corporates, weddings, and events. Ikka Dukka collaborates with highly skilled artisans to revive traditional craft techniques through contemporary and global design. The company is known for its unique brand products and expertise in the gifting market. Role Description This is a full-time, on-site role for a Customer Service Representative located in Delhi, India. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Daily tasks will include managing customer support communications, communicating with brands, addressing customer concerns, and enhancing the overall customer experience. Qualifications Strong communication and interpersonal skills Show more Show less
The ideal candidate loves talking to people and proactively solving issues. Company Description Ikka Dukka is an Irish and Indian company focused on designing and developing luxury handmade products. The company also specializes in creating unique, custom-made gifts for corporates, weddings, and events. Ikka Dukka collaborates with highly skilled artisans to revive traditional craft techniques through contemporary and global design. The company is known for its unique brand products and expertise in the gifting market. Role Description This is a full-time, on-site role for a Customer Service Representative located in Delhi, India. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Daily tasks will include managing customer support communications, communicating with brands, addressing customer concerns, and enhancing the overall customer experience. Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
About Ikka Dukka Ikka Dukka is a high-end lifestyle brand rooted in design, craftsmanship, and creativity. From semi-precious marble platters to luxury gifting boxes, we create pieces that make lasting impressions. As we grow our digital presence and performance marketing efforts, we're looking for a content creator who can own the storytelling across visual, video, and written formats — with a sharp eye on how content performs across Meta and Google . Role Overview We’re seeking a hands-on, performance-aware content creator who can create visually compelling content that also drives results. This includes creating and adapting content for organic channels and paid ads , while also contributing to blog content that strengthens SEO and brand positioning. Key Responsibilities Create, shoot, and edit high-quality video and photo content for social media, website, and ad platforms. Develop and deliver short-form video content (e.g., Reels, unboxings, gifting moments, BTS, campaign spots) tailored for both organic and paid use. Design and adapt performance creatives for Meta (Facebook/Instagram) and Google Ads, aligned with current trends and platform best practices. Write engaging blog posts focused on gifting ideas, artisanal stories, seasonal guides, and design features. Understand performance metrics and iterate content accordingly (in collaboration with marketing/agency teams). Ensure consistency in visual style and brand voice across all formats. Stay up to date with digital trends, ad formats, and emerging content types — and apply them proactively. What We’re Looking For At least 3–5 years of experience in content creation, ideally with lifestyle, design, or D2C brands . Strong skills in video editing. Deep understanding of what works in Meta and Google Ads — especially in visual storytelling and creative hooks. Excellent writing skills and ability to craft engaging blog content that supports both brand tone and SEO goals. Strong visual aesthetic and attention to detail. Comfortable working in a fast-paced, entrepreneurial environment with creative freedom and accountability.
Company Description Ikka Dukka is an Irish and Indian company focused on designing and developing luxury handmade products. The company also specializes in creating unique, custom-made gifts for corporates, weddings, and events. Ikka Dukka collaborates with highly skilled artisans to revive traditional craft techniques through contemporary and global design. The company is known for its unique brand products and expertise in the gifting market. Role Description This is a full-time, on-site role for a Content Creator located in Delhi, India. We are looking for someone who specialises in creating good quality Videos and reels for social media and ads. Qualifications At least 1 - 3 years' of relevant work experience