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Customer Care Technical Lead Nokia

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: You will be the Customer Care Technical Lead responsible for managing end-to-end technical activities across customer projects. Your role will involve ensuring network stability, risk mitigation, and smooth operational execution. Advanced troubleshooting capabilities, leadership in escalated cases, and close collaboration with customers, R&D, and cross-functional teams are essential for this position. Key Responsibilities: - Lead and manage all technical activities across SDM domains (HLR/HSS/UDM/NDS/EIR), serving as the primary technical interface for customer projects. - Guide project planning, validate workload and resource needs, oversee technical execution, and ensure ope...

Posted 6 days ago

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