Lucknow, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Company Description Hunnit is India's most loved activewear and athleisure brand, started by two athletes. Our clothing is made with love for Indian body types, and we stand for self-love and body positivity. Hunnit = authenticity (embrace yourselves 100%) - our audience values staying true to themselves. We are innovative, fast-growing and offer a unique opportunity to fast-track your career. Role Description This is a full-time on-site role for a Fashion Designer at Hunnit located in Lucknow. The Fashion Designer will be responsible for tasks such as embroidery, fashion design, garment fitting, working with textiles, and staying up to date on the latest trends in activewear & athleisure, taking regular customer feedback, design iterations, representing the brand at events for closer customer interactions. Qualifications Fashion Design and Fitting Skills - designing for women's style and comfort Experience in the activewear & athleisure industry Creativity and attention to detail Ability to work in a fast-paced environment Strong communication and collaboration skills Prior experience preferred Ability to incorporate customer insights into new collections Show more Show less
Lucknow, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Company Description At Hunnit, we revolutionize activewear and athleisure by combining sustainability with style and comfort. Our products are designed with love for people who keep it real and value high-quality, eco-friendly fashion. We are committed to creating apparel that not only looks good but also aligns with a sustainable and active lifestyle. Role Description This is a full-time on-site role for a Customer Care Executive based in Lucknow. The Customer Care Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, handling customer service inquiries, and maintaining effective communication with clients. The role also includes assisting in sales processes and achieving customer service goals on a day-to-day basis. Qualifications Customer Support, Customer Satisfaction, Customer Service skills Strong Communication skills Excellent problem-solving abilities Ability to work effectively in an on-site environment Previous experience in the fashion or retail industry is a plus Bachelor's degree in Business, Communications, or related field Show more Show less
Lucknow, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Role: Customer Experience Manager Location: Lucknow (On-site or Hybrid) Experience: 2–5 years Type: Full-time Industry: D2C, Fashion, Lifestyle, or Consumer Brands About Hunnit Hunnit is a premium athleisure brand for urban Indian women who move with purpose. Designed to blend comfort, style, and function — we’re building a brand that truly understands what women want from everyday clothing. We’re bootstrapped, growing profitably, and ready to build a customer experience function that becomes our biggest strength. Role Description This is a full-time Customer Experience Manager role located on-site in Lucknow. The Customer Experience Manager will ensure customer satisfaction, analyze customer feedback, manage the overall customer experience, and communicate effectively with customers. We’re looking for an energetic and empathetic Head of Customer Experience who can lead all customer interactions, build thoughtful systems, and make sure every customer feels valued. You’ll be the first point of contact and the heartbeat of our post-purchase experience — helping us turn customers into loyal fans. What You'll Do Manage customer conversations across WhatsApp, Instagram, email, and website — ensuring fast, friendly, and clear responses Coordinate with the operations and logistics teams to solve delivery or product issues Build simple SOPs, FAQs, and internal processes to reduce friction and improve response quality Track CX metrics like response time, resolution rate, CSAT, and use insights to improve systems Share regular feedback with product, marketing, and ops teams to enhance the customer journey Surprise & delight loyal customers with thoughtful gestures and moments of joy Qualifications 2–5 years of experience in customer experience or customer success at a D2C brand, consumer startup, or lifestyle business Exceptionally clear communicator in English and Hindi Empathetic and calm under pressure — you know how to turn a complaint into a relationship Organized, process-driven, and always looking to make things better Excited to grow with a high-quality, founder-led brand Comfortable using tools like WhatsApp Business, Freshdesk, Google Sheets, etc. Bonus If You Have worked with fashion, lifestyle, or beauty brands Are based in Lucknow Enjoy fitness, wellness, or style trends — and speak the language of our customers What You’ll Get The chance to shape the voice of a fast-growing brand Hands-on experience working directly with the founders A culture that values trust, empathy, and excellence Competitive compensation and room to grow into a CX leadership role Show more Show less
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