Job Title: OTA & Online Marketing Executive (Hotel Operations) Location: Bhopal Salary: ₹1,20,000 per annum Job Summary: We are looking for a detail-oriented and tech-savvy OTA & Online Marketing Executive to manage our hotel’s online presence, handle OTA (Online Travel Agency) bookings such as Goibibo, Booking.com, and Agoda, oversee guest check-ins and check-outs, maintain accurate records, and promote the hotel through social media and online reviews. Key Responsibilities: 1. OTA Management * Manage hotel listings on OTAs such as Goibibo, Booking.com, Agoda, MakeMyTrip, Expedia, etc. * Update room inventory, pricing, and availability daily. * Monitor OTA performance, respond to queries, and manage promotions/offers. * Ensure accurate property information, images, and descriptions across all platforms. 2. Reservation & Front Office Coordination * Handle and confirm online and offline bookings. * Coordinate with the front office team for smooth check-in and check-out operations. * Maintain accurate guest records and payment details. * Manage overbookings, cancellations, and special guest requests efficiently. 3. Online Reputation Management * Monitor and respond to guest reviews across OTAs and social media. * Maintain a positive online reputation and improve guest satisfaction scores. * Handle feedback professionally to enhance the hotel’s brand image. 4. Social Media & Digital Marketing * Create and post engaging content on Instagram, Facebook, and other platforms. * Promote hotel offers, packages, and events through online marketing. * Run digital ad campaigns to increase visibility and attract bookings. * Collaborate with marketing partners or influencers when required. 5. Reporting & Analysis * Prepare daily, weekly, and monthly booking and revenue reports. * Analyze OTA performance and competitor pricing. * Suggest pricing and marketing strategies to boost sales. Required Skills and Qualifications: * Graduate with a Bachelor’s Degree in Hospitality Management, Marketing, or a related field. * Experience in OTA management (Goibibo, Agoda, Booking.com, etc.). * Strong communication, coordination, and customer service skills. * Proficiency in MS Office and basic social media marketing tools. * Knowledge of PMS (Property Management System) preferred. * Excellent time management and attention to detail. Preferred Experience: * 1–3 years in hotel reservations, OTA management, or front office operations. * Experience in managing online reviews and digital marketing campaigns. Employment Type: Full-time Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person
Job Title: OTA & Online Marketing Executive (Hotel Operations) Location: Bhopal Salary: ₹1,20,000 per annum Job Summary: We are looking for a detail-oriented and tech-savvy OTA & Online Marketing Executive to manage our hotel’s online presence, handle OTA (Online Travel Agency) bookings such as Goibibo, Booking.com, and Agoda, oversee guest check-ins and check-outs, maintain accurate records, and promote the hotel through social media and online reviews. Key Responsibilities: 1. OTA Management * Manage hotel listings on OTAs such as Goibibo, Booking.com, Agoda, MakeMyTrip, Expedia, etc. * Update room inventory, pricing, and availability daily. * Monitor OTA performance, respond to queries, and manage promotions/offers. * Ensure accurate property information, images, and descriptions across all platforms. 2. Reservation & Front Office Coordination * Handle and confirm online and offline bookings. * Coordinate with the front office team for smooth check-in and check-out operations. * Maintain accurate guest records and payment details. * Manage overbookings, cancellations, and special guest requests efficiently. 3. Online Reputation Management * Monitor and respond to guest reviews across OTAs and social media. * Maintain a positive online reputation and improve guest satisfaction scores. * Handle feedback professionally to enhance the hotel’s brand image. 4. Social Media & Digital Marketing * Create and post engaging content on Instagram, Facebook, and other platforms. * Promote hotel offers, packages, and events through online marketing. * Run digital ad campaigns to increase visibility and attract bookings. * Collaborate with marketing partners or influencers when required. 5. Reporting & Analysis * Prepare daily, weekly, and monthly booking and revenue reports. * Analyze OTA performance and competitor pricing. * Suggest pricing and marketing strategies to boost sales. Required Skills and Qualifications: * Graduate with a Bachelor’s Degree in Hospitality Management, Marketing, or a related field. * Experience in OTA management (Goibibo, Agoda, Booking.com, etc.). * Strong communication, coordination, and customer service skills. * Proficiency in MS Office and basic social media marketing tools. * Knowledge of PMS (Property Management System) preferred. * Excellent time management and attention to detail. Preferred Experience: * 1–3 years in hotel reservations, OTA management, or front office operations. * Experience in managing online reviews and digital marketing campaigns. Employment Type: Full-time Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person