Front Office Associate Department : Front Office / Guest Services Industry : Hospitality (Hotels & Resorts) Reports To : Front Office Manager / Duty Manager Job Summary The Front Office Associate is responsible for providing excellent guest service and ensuring a smooth check-in/check-out experience. This role acts as the first point of contact for guests, delivering warm hospitality, managing reservations, and handling guest requests efficiently and professionally. Key Responsibilities: Greet and welcome guests upon arrival with a friendly and professional demeanour. Perform check-in and check-out procedures efficiently using the hotel’s PMS (Property Management System). Handle guest inquiries, requests, and complaints promptly and courteously. Maintain up-to-date knowledge of hotel policies, room rates, packages, promotions, and local attractions. Ensure accurate guest billing and payment transactions. Coordinate with housekeeping and other departments to ensure timely room readiness. Manage reservations, cancellations, and modifications in the system. Answer phone calls and handle email communications related to guest services. Maintain cleanliness and organization of the front desk area. Prepare daily reports and handovers for upcoming shifts. Qualifications: Bachelor’s degree or Diploma in Hotel Management or related field preferred. 1–3 years of experience in a front desk or customer service role in the hospitality industry. Proficiency in hotel management software. Strong communication and interpersonal skills. Good command of English (spoken and written); additional languages are a plus. Pleasant personality with a guest-oriented attitude. Ability to work in shifts, including weekends and holidays. Skills Required: Customer service excellence Multitasking and time management Problem-solving abilities Attention to detail Professional appearance and grooming Team collaboration Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,094.22 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Richmond Town, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Guest relations: 1 year (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person
Sales Executive – JD Department: Sales & Marketing (Male & Female) Location: Yelahanka, Bangalore & Richmond Road (Corporate Office), Bangalore Reports to: Sales Manager / Director of Sales & Marketing Job Summary: We are seeking a dynamic and results-driven Sales Executive to promote our resort’s services and offerings to potential clients. The ideal candidate will have experience in hospitality sales, excellent interpersonal skills, and the ability to close sales while delivering exceptional guest service. The primary responsibility is to drive business by targeting corporate clients, travel agencies, wedding planners, and individual customers for room bookings, events, and other resort services. Key Responsibilities: Sales & Business Development: Identify new business opportunities and markets (corporate, leisure, MICE, weddings). Generate leads through networking, cold calling, online platforms, and field visits. Build and maintain strong client relationships to encourage repeat business. Client Handling: Conduct resort site inspections for potential clients. Prepare customized proposals and quotations based on client requirements. Follow up on leads, negotiate terms, and close sales effectively. Revenue Generation: Meet or exceed monthly and annual sales targets. Upsell resort services such as spa packages, F&B, adventure activities, and banquet services. Marketing Coordination: Coordinate with the marketing team for promotions, digital campaigns, and event tie-ups. Represent the resort at trade shows, travel fairs, and other promotional events. Reporting & Documentation: Maintain accurate sales records in CRM or hotel software. Provide timely reports on sales performance and market trends to management. Requirements: Bachelor’s degree in Hotel Management, Business Administration, or related field. 2–5 years of experience in sales, preferably in the hospitality or resort sector. Strong communication, negotiation, and presentation skills. Ability to work independently and travel as needed. Familiarity with OTA platforms and hospitality CRM systems is an added advantage. Preferred Skills: Fluency in English, Hindi and other local languages. Passionate about the hospitality industry and customer service. Energetic, outgoing, and target-driven personality. Working Conditions: Flexible working hours, including weekends and holidays as required. On-site presence at the resort for client handling and site inspections. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Compensation Package: Bonus pay Performance bonus Yearly bonus Schedule: Day shift Fixed shift Ability to commute/relocate: Richmond Town, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Hotel: 1 year (Preferred) Language: English (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Speak with the employer +91 9880999048
Electricians in the hotel industry play a crucial role in ensuring the smooth operation of electrical systems, providing a safe and comfortable environment for guests and staff. Their primary responsibilities include: Key Responsibilities - Installing and Maintaining Electrical Systems: Execute plans of electrical wiring for well-functioning lighting, intercom, and other electrical systems. Install electrical apparatus, fixtures, and equipment for alarm and other systems. - Troubleshooting and Repair: Identify hazards or malfunctions and repair or substitute damaged units. Perform effective troubleshooting to ensure electrical systems are functioning correctly. - Safety and Compliance: Ensure compliance with safety procedures and legal regulations. Possess thorough knowledge of safety procedures and guidelines. - Collaboration and Communication: Work with other electricians, construction teams, engineers, and clients to ensure effective electrical installations and maintenance. Communicate effectively with guests, staff, and management. - Preventive Maintenance: Routinely inspect and replace old wiring and insulated cables, clean circuits, and perform other maintenance tasks to prevent system breakdowns. To excel in this role, electricians should possess: - Proven Experience: Strong technical knowledge and experience working with electrical systems, tools, and safety regulations. - Physical Stamina: Ability to work long shifts, overnight, and in confined spaces. - Critical Thinking: Excellent problem-solving skills and ability to interpret electrical drawings and blueprints. Typically, a diploma in relevant vocational training or a successfully completed apprenticeship as an electrician is required. A valid license to practice the profession is also necessary. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Role Overview The Secretary to the Chairman & Managing Director or Director provides high-level administrative support to the CMD / Director of the organization, ensuring efficient communication, coordination, and management of the MD's schedule and responsibilities. Key Responsibilities 1. Administrative Support: Provide administrative assistance to the Managing Director, managing correspondence, emails, and documents. 2. Schedule Management: Coordinate and manage the MD's calendar, appointments, meetings, and travel arrangements. 3. Communication: Handle communication on behalf of the MD, including drafting letters, emails, and other correspondence as required. 4. Meeting Coordination: Organize and coordinate meetings, prepare agendas, and take minutes as needed. 5. Confidentiality: Maintain confidentiality of sensitive information and documents related to the MD and the organization. 6. Reporting and Documentation: Prepare reports, briefing papers, and other documents as requested by the MD. 7. Liaison: Act as a liaison between the MD and other departments, stakeholders, or external parties as required. 8. Office Management: Oversee aspects of office administration related to the MD's office, ensuring smooth functioning. Skills and Qualifications 1. Excellent Communication Skills: Strong written and verbal communication skills. 2. Administrative Expertise: Proven administrative experience, with strong organizational skills. 3. Confidentiality: Ability to handle confidential information with discretion. 4. Time Management: Excellent time management and ability to prioritize tasks. 5. Interpersonal Skills: Strong interpersonal skills for interacting with various stakeholders. 6. Technical Proficiency: Proficiency in office software (e.g., MS Office, email clients). 7. Education: Typically, a graduate degree; professional certification in secretarial practice can be an advantage. Attributes 1. Proactive: Ability to anticipate needs and be proactive in support. 2. Discretion: High level of discretion and professionalism. 3. Adaptability: Flexibility to adapt to changing priorities and demands. About company Group incorporated in 1986 in the name of Ramanashree Shopping Arcade Pvt Ltd is having two Hotels and Resorts in Bangalore, namely Hotel Ramanashree Richmond, on Richmond Road, Bangalore and Ramanashree California Resort, on Anantapur Gate, Yelahanka, Bangalore. Hotel Ramanashree Richmond is having 68 rooms with 2 Banquet Hall, Longue and Two Restaurants and Ramanashree California Resort is having 87 rooms, 5 Banquet Hall, Bar and Restaurant, Swimming Pool, Lawn area for parties with Indoor and Outdoor activities area. Candidates can apply or contact on hr@ramanashree.com or on 9880999048 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Role Overview: As a Food and Beverage (F&B) Manager at Ramanashree California Resort, you will be responsible for overseeing the entire food and beverage operation, including restaurants, bars, room service, and banquets. Your primary goal will be to ensure exceptional customer service, maximize revenue, and maintain high standards of quality and safety. Key Responsibilities: - Oversee the daily operations of all F&B outlets, ensuring compliance with health and safety regulations, and maintaining high standards of customer service. - Collaborate with the Executive Chef to design and update menus, and implement cost control measures to optimize profitability. - Recruit, train, and manage F&B staff, ensuring they provide exceptional customer service and maintain high standards of quality and safety. - Prepare and manage F&B budgets, monitor revenue and expenses, and implement strategies to optimize profitability. - Develop and maintain relationships with suppliers and vendors to ensure quality and cost-effectiveness of food and beverage products. - Ensure exceptional customer service, handle customer complaints, and implement strategies to improve customer satisfaction. Qualifications Required: - Proven leadership and management skills, with experience in managing F&B teams. - Excellent communication and interpersonal skills, with ability to work with diverse stakeholders. - Strong financial management skills, with experience in budgeting and cost control. - In-depth knowledge of food and beverage operations, including menu planning, food safety, and quality control. About the Company: Ramanashree Shopping Arcade Pvt Ltd, incorporated in 1986, operates two properties in Bangalore - Hotel Ramanashree Richmond and Ramanashree California Resort. Hotel Ramanashree Richmond features 68 rooms, 2 banquet halls, lounge, and two restaurants, while Ramanashree California Resort boasts 87 rooms, 5 banquet halls, bar and restaurant, swimming pool, and lawn area for parties with indoor and outdoor activities. Benefits: - Cell phone reimbursement - Food provided - Health insurance - Provident Fund Note: Work location is in person, and the job type is full-time and permanent.,