Hotel Operation

0 - 3 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Hotel Operations Executive, you will be responsible for handling post-booking queries, modifications, and cancellations. Your role will involve coordinating with hotels to ensure confirmations and resolving any issues that may arise. Additionally, you will provide customer support through calls, emails, and chats. Key Responsibilities: - Handle post-booking queries, modifications, and cancellations - Coordinate with hotels to ensure confirmations and resolve any arising issues - Provide customer support through calls, emails, and chats Qualifications Required: - 6 months to 1+ years of experience in a similar role - Strong communication skills - Customer support experience Location: Gurgaon (Rotational shift) - No night shift for female candidates.,

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