Hotel Meridian inn

1 Job openings at Hotel Meridian inn
Front Office Associate tirunelveli 0 years INR 1.56 - 2.74428 Lacs P.A. On-site Full Time

Job Title: Front Office Associate As a Front Office Associate, you will be the first point of contact for guests, visitors, and clients. Your responsibilities include greeting and welcoming everyone who enters, handling check-ins and check-outs, managing reservations, answering inquiries, and coordinating with other departments to ensure smooth operations. The ideal candidate must have strong communication skills, professional appearance, and a warm, customer-centric approach. Responsibilities Greet and welcome guests and visitors at the front desk.​ Manage guest check-in and check-out processes efficiently.​ Answer, screen, and direct incoming phone calls. Handle reservations, cancellations, and room assignments. Address guest inquiries and resolve issues to ensure satisfaction. hospitality insights. Maintain a tidy and organized front desk area. Assist with administrative tasks, including data entry, filing, and correspondence. Coordinate with housekeeping and other departments for guest services. hospitality insights. Maintain confidentiality of sensitive information. Ensure compliance with company standards for quality and service.​ Requirements High school diploma or equivalent required. Previous customer service or hospitality experience preferred.​ Proficiency in Microsoft Office Suite. Excellent communication and interpersonal skills. hospitality insights.​ Strong organizational and multitasking abilities.​ Professional appearance and positive attitude. Ability to work independently and as part of a team. ​ Job Types: Full-time, Permanent, Fresher, Internship Contract length: 3 months Pay: ₹13,000.00 - ₹22,869.36 per month Benefits: Commuter assistance Flexible schedule Food provided Paid time off Provident Fund Work Location: In person