Hotel Front Office Administrator / Manager

You have great computer skills and the ability to quickly learn new skills. Your main responsibilities will include handling all customer-related tasks accurately and on time to enhance guests" experience, managing customer complaints and special requests, scheduling staff shifts, and overseeing other HR-related tasks. You will be in charge of maintaining a neat and organized appearance in the reception area, monitoring stock levels, and ordering office supplies. Additionally, you will prepare monthly management reports on customer feedback, bookings, and cancellations, manage the departmental budget, update files and records, and ensure compliance with all cash-handling, checking, and credit procedures. You will also be responsible for handling room inventory and front office records. This is a full-time, permanent position with benefits such as cell phone reimbursement, provided food, performance bonus, and shift allowance. The ideal candidate should have a Bachelor's degree and at least 1 year of experience in Microsoft Office and a total of 1 year of work experience. Proficiency in English is preferred.,