Hospital Receptionist

JOB DESCRIPTION

Receptionist – Raigad Hospital & Research Centre

Location: Near Bhivpuri Road Railway Station, Karjat, Raigad, Maharashtra

Department: Front Office

Job Summary

We are looking for a courteous, professional, and well-organised Receptionist to manage front-desk operations, assist patients and visitors, handle enquiries, and ensure smooth coordination between patients, hospital departments, and administrative staff.

Key Responsibilities

• Welcome and greet patients, visitors, doctors, and other guests professionally.
• Attend incoming telephone calls, respond to enquiries, and transfer calls to the concerned departments.
• Guide patients regarding OPD registration, appointments, consultations, and hospital services.
• Coordinate with doctors, nursing staff, billing, MRD, and other departments.
• Maintain visitor records, appointment schedules, and front-office registers.
• Provide accurate information regarding hospital facilities, departments, and services.
• Assist patients and attendants with directions and necessary information.
• Handle patient queries and complaints politely and escalate issues to the concerned authority.
• Maintain confidentiality of patient information and hospital records.
• Ensure the reception area remains clean, organised, and presentable.

Educational Qualification

• Minimum Graduate preferred.

Experience

• 1–10 years of experience in Reception / Front Office.
• Experience in a hospital or healthcare setup will be preferred.
• Freshers with good communication skills may also apply.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person