Job Description Be the Lead Designer for premium set of HomeLane customers, from the rst meeting to order booking to design nalization Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. Focus on, prioritize and execute multiple design projects. Analyze sales reports, project TAT and customer satisfaction Work closely with various departments of HomeLane to improvise design offerings for the customers Job Requirement EXPERTISE AND QUALIFICATIONS Minimum - 4 year Diploma in Interior Designing / Architecture from a reputed Institution. Work Experience: 4+ years of industry experience Must have Site Experience (should be condent that proposed designs can be installed with minimum hassle at the site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customers budget. Exposure to residential projects is mandatory. Google Sketchup software knowledge. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas/designs/pricing. Communication in English is mandatory and the local language is also desirable.
Prospect relentlessly to build pipeline and build strong relationships with prospects Own the experience we give every prospective customer from the first time they interact with us Be responsible for achieving sales targets by working with a talented group of interiors designers Create reliable forecasts and be completely transparent with management on the pipeline status Close new business consistently at or above quota level Develop and execute on a strategic plan for the showroom / offline business unit and document and distribute competitive information Be proactive about solving problems even if it's outside of your area and be ready to take on additional initiatives and responsibilities as they emerge Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment for serving customers. The ideal candidate for this role will come with past experience in managing relationships with customers and running a sales team, with clear sales targets. We are a fast-growing startup and expect all our colleagues to be flexible, action and results oriented self-starters with strong data analysis skills. We are heavily biased towards candidates who come with a proven track record of taking ownership, understanding customer pain-points, driving results and moving with speed to implement ideas in a fast-paced environment. Lastly, we are looking for effective communicators who can work effortlessly with customers, colleagues, business partners and vendors, alike
Job Description Responsibilities Owner of the Project during the installation/works stage and ensure the customers dream home is made into a reality Single point of contact with Customers during the installation phase. This will include providing daily plans and updates on the work happening at site and handling & solving customer escalations Preparing POA along with specifical timelines for execution of the project & use of manpower. Coordinate with Planning team, design team, supervisors, carpenters and vendors to ensure work goes on smooth at the site Interact with the Designer and the Customer to understand project requirements at the customers site before sending the project to production Feasibility check of the customer site Ensuring the material availability at the customer site Adherence to System & Process from time to time. Ensuring timeline adherence for each of the projects you are currently working on Ensuring we make more customers happier which translates into a growing NPS Ensure that unused materials are returned back to the stores/warehouse after Completion of the Project & update report to Coordinator & Warehouse in charge Ensure all the rectifications/ snags are completed before handing over the site to the customer. Job Requirement What are we looking for? Someone having 1-4 years of strong Project Management experience B.E/B.Tech/Post Graduation in Civil/Construction Management/Project Management High on transparency and Ethics Someone who has unmatched customer empathy and strong customer handling skills Residential and modular experience is a plus