We are looking for a passionate and customer-focused Customer Care Representative to join our team in the beauty industry. In this role, you will serve as the first point of contact for our customers, delivering exceptional service and support across multiple channels (phone, email, chat, and social media). You'll provide product knowledge, resolve concerns, and help customers have a positive, seamless experience with our beauty brand. Key Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, chat, and social media. Provide expert knowledge on beauty products, skincare, haircare, cosmetics, and related services. Assist customers with orders, returns, exchanges, and product recommendations. Troubleshoot and resolve issues related to product deliveries, account access, and service complaints. Maintain accurate records of customer interactions in our CRM system. Collaborate with internal teams (sales, logistics, marketing, etc.) to ensure customer satisfaction. Stay up to date with new product launches, promotions, and brand campaigns. Represent the brand voice with empathy, professionalism, and enthusiasm. Gather customer feedback and provide insights to help improve the customer experience. Qualifications:Proven experience in customer service, preferably in the beauty, wellness, or retail industry. Strong knowledge and passion for skincare, cosmetics, and beauty products. Excellent communication and interpersonal skills. Ability to multitask and handle high volumes of inquiries in a fast-paced environment. Tech-savvy and familiar with CRM platforms and customer service tools. Positive attitude, problem-solving mindset, and a customer-first approach. Flexibility to work evenings, weekends, or holidays if required. Preferred Skills:Multilingual abilities are a plus. Experience with e-commerce platforms and online customer service. Certification in skincare, beauty, or cosmetics (optional but beneficial). Join our team and help us make beauty personal, inclusive, and exceptional—one customer at a time!
We are seeking a passionate and skilled Skin Therapist to join our team. The ideal candidate will provide high-quality skin treatments and client consultations, recommend suitable products and services, and promote skin health through House of Beauty protocols. The Skin Therapist will be trained in Face Yoga-based therapies and tools such as Gua Sha, Ice Rollers, Microcurrent devices, and advanced facial massages alongside traditional skincare therapies. Key Responsibilities: Skin Consultation & Treatment Delivery Conduct personalized skin consultations using scientific skin analysis Deliver facial therapies using House of Beauty tools & products Perform advanced facial massage, lymphatic drainage, gua sha, face cupping, ice therapy, and microcurrent treatments Provide treatments for skin concerns like acne, pigmentation, dullness, aging signs, sensitivity, etc. Client Relationship Management Build trust-based relationships with clients, providing guidance on homecare and lifestyle Maintain detailed records of client history, progress, and preferences Upsell suitable products & face yoga courses when relevant (non-pushy approach) Hygiene & Safety Follow hygiene, safety, and sanitization protocols strictly Ensure the treatment area is clean and welcoming at all times Comply with House of Beauty SOPs and training guidelines Continuous Learning Stay updated with the latest trends and tools in skincare and face yoga Participate in regular House of Beauty training and workshops Key Skills & Qualifications: Diploma / Certification in Beauty Therapy, Cosmetology, or equivalent 1-3 years experience as a Skin Therapist / Aesthetician preferred Knowledge of skin anatomy, common skin concerns, and treatments Familiarity with beauty tools such as Gua Sha, Ice Roller, Microcurrent, LED devices (training provided) Strong communication and interpersonal skills Professional, warm, and client-centric attitude Passionate about holistic beauty, wellness, and non-invasive treatments
We are seeking a talented and detail-oriented Graphic Designer to join our creative team. The ideal candidate will have a strong portfolio of beauty, lifestyle, or fashion-related design work and a keen eye for aesthetics, color, typography, and branding. You will be responsible for conceptualizing and executing visually engaging content that aligns with our brand identity and supports marketing efforts across digital and print media. Key Responsibilities: Develop and design high-quality graphics for web, social media, email campaigns, product packaging, print materials, and advertisements. Collaborate with the marketing, product, and e-commerce teams to create compelling visuals that support campaigns, launches, and promotions. Maintain and evolve the brand’s visual identity and ensure consistency across all platforms. Create mood boards, brand guides, and campaign storyboards. Retouch and edit product and lifestyle photography as needed. Stay current on industry trends, competitor designs, and emerging technologies. Prepare final artwork for production and ensure all deliverables meet specifications and deadlines. Qualifications: Bachelor’s degree in Graphic Design, Visual Arts, or a related field. 2+ years of experience in graphic design, preferably in the beauty, fashion, or lifestyle industries. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom) and other design tools. Strong portfolio showcasing a variety of design projects. Experience with motion graphics, video editing, or 3D design is a plus. Excellent time-management skills and ability to work independently or within a team. Strong understanding of branding, layout, typography, and color theory. Familiarity with social media platforms and digital marketing best practices. What We Offer: Competitive salary and benefits A dynamic, inclusive, and beauty-forward work environment Opportunities for growth and creative freedom To Apply: Please submit your resume, portfolio, and a short cover letter explaining why you're a great fit for House of Beauty Please Share your cv on mesanu002@gmail.com.
Job Title: Customer Support Executive Company: House of Beauty India Location: Gurgaon Salary: ₹28,000 – ₹30,000/month Experience: Minimum 3 years Job Description: House of Beauty India is seeking an experienced Customer Support Executive to manage customer queries, resolve complaints, and ensure exceptional service across all channels. The ideal candidate is proactive, patient, and has strong communication and problem-solving skills. Responsibilities: Handle customer inquiries via phone, email, and social media Resolve product/service issues promptly and professionally Maintain customer satisfaction and build long-term relationships Coordinate with internal teams to ensure seamless service Requirements: 3+ years of customer support experience Strong communication & interpersonal skills Proficiency in CRM tools preferred Ability to work in a fast-paced environment To Apply: Send your resume to pragyahob@gmail.com with subject “Customer Support Executive – HOB”