Company Description HiTouch CX is a startup redefining how work gets done by being flexible, fair, and future-ready. Unlike traditional Business Process Outsourcing (BPO) companies, we focus on innovative approaches that promote a balanced and progressive work culture. Join us in transforming the industry with our unique approach. Role Description This is a part-time remote role for a Spanish Specialist. The specialist will be responsible for providing exceptional customer service support in Spanish, including handling inquiries, resolving issues, and ensuring a positive customer experience. Day-to-day tasks include translating documents, assisting in language-specific marketing efforts, and supporting other departments with language needs. Collaboration with team members to meet client expectations and maintain service quality is also essential. Qualifications Fluency in Spanish and English with excellent written and verbal communication skills Customer service experience with strong problem-solving abilities Experience in translation and interpretation Proficiency in language-specific digital marketing Ability to work independently and collaborate effectively in a remote team environment Cultural sensitivity and understanding of Spanish-speaking markets Experience in the BPO industry is a plus Bachelor's degree in a related field is preferred
Company Description HiTouch CX is an exclusive service partner for multiple US-based companies. We focus on creating a workplace that embraces flexibility, fairness, security, and future-ready practices. Working with HiTouch CX makes you your own boss- you choose the time you want to work at, you decide the number of hours you want to put in, and that too is completely WFH. So, in HiTouchCX, we have an opportunity for everyone- a student, a homemaker, a retiree, a full-time professional. Role Description This is a remote gig opportunity for an English Language Expert. The English Language Expert will be deployed to various processes from different industries, depending on their experience and skills. The Expert will be expected to complete the registration process, give the assessment, and enroll for an opportunity. Qualifications Good hold over the English Language Exceptional Communication skills, both verbal and written Must be 18 years or older Must possess an Aadhar card and a PAN card Must have their own laptop (Windows 11) and a wired internet connection Ability to collaborate with teams and provide constructive support A bachelor's degree in English literature or a related field is an advantage