Hiring Freshers For voice & Non-voice process

Job Title:

Job Summary

Key Responsibilities

• Handle inbound customer support or back-office tasks via voice, email, or chat channels.
• Resolve customer inquiries accurately while maintaining required efficiency and quality metrics.
• Update CRM systems and document interactions systematically.
• Collaborate with team members to meet individual and process-level targets.

Candidate Requirements

• Education:

  Graduation is mandatory (any stream); freshers are welcome to apply.

• Skills:

  Fluent verbal and written English communication skills, basic computer knowledge, and strong problem-solving abilities.

• Work Shift:

  Rotational shifts (including night shifts) with 2 consecutive days off.

Salary & Compensation

• In-Hand Salary:

  18,000 to 26,000 per month.

• Incentives:

  Attractive performance-based monthly incentives.

Perks & Benefits

• Transportation:

  Both-side cab facility with door-to-door pick-up and drop.

• Benefits:

  Provident Fund (PF) and medical facilities provided.