Hiring For International Inbound and Outbound Process. P.A 7.5 Max

Greetings from SPES Manning Solutions LLP

We are Indias Largest BPO Recruitment Company.

Please call HR Rumana on 9607053130

Process name : International Technical and non technical support.

Qualification : Graduates / Under Graduate

Salary : Max 7.5 LPA + incentives

Shift timings : UK /US SHIFT'S

Location : Pune

Experience needed : Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication

Roles and Responsibilities:-

Customer Focus

• Take ownership of each customer while empathizing and prioritizing customer needs

• Resolve conflicts and manage customer expectations

• Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

• Effective verbal and written communication with both external and internal customers

Problem Solving Skills

• Approach problems logically and with good judgment to ensure the appropriate customer outcome

• Make appropriate decisions on behalf of the customer quickly and effectively

• Effectively prioritize work to ensure efficiency

• Conduct research as needed

For More Details Please call HR Rumana on 9607053130 Role & responsibilities

Preferred candidate profile

Perks and benefits