Hiring Customer Care Executive For Travel Process || Gurgaon ||

Interested candidates can directly Approach to Ms. Aditi-9286982377

About the Role

Key Responsibilities

• Be the main point of contact for travelers before their trip, while they are traveling, and after they return.
• Quickly handle any customer questions or problems, staying calm and helpful even during busy or stressful times.
• Work closely with our other teams (like sales, operations, and finance) to make sure every trip runs smoothly.
• Keep travelers updated on any important changes to their trip and keep clear, detailed notes of all customer chats and problem solutions.
• Look at customer feedback to find ways to improve our trips and build great, lasting relationships with our travelers.

Requirements

• Min. 6 months-3 Years of Experience in Customer Service

• Good speaking and writing skills in English (knowing Hindi or other regional languages is a bonus).
• Great at solving problems and staying calm under pressure.
• Able to handle multiple tasks at once and work well with different teams.
• Comfortable using computers, including Microsoft Office and customer management (CRM) tools.
• A real passion for travel and giving customers the best experience possible.

What We Offer

• A competitive salary ranging from 25,000 to 40,000 per month.

• An exciting opportunity to build a career in the fun and fast-paced travel and tourism industry.
• A supportive learning environment where you will gain valuable experience by working closely with multiple business teams.