Hindi Customer Relationship Executive

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate information.
• Explain hair and skin care products/services, benefits, pricing, and offers.
• Follow up with leads and convert enquiries into appointments or sales.
• Handle customer queries professionally and courteously.
• Maintain accurate records of calls, leads, follow-ups, and conversions.
• Coordinate with the sales/clinic team for appointments and follow-ups.
• Achieve daily and monthly calling and conversion targets.
• Build positive relationships with customers.

Requirements

• Malayalam communication is mandatory.
• English communication is preferred.
• Good verbal communication and interpersonal skills.
• Basic computer knowledge.
• Previous experience in telecalling, telesales, customer service, or healthcare/beauty industry is preferred.
• Freshers with good communication skills can also apply.
• Comfortable working with sales and follow-up targets.
• Positive attitude and customer-focused approach.

Preferred Skills

• Telecalling & telesales
• Lead follow-up and conversion
• Customer relationship management
• Appointment booking
• Good listening and convincing skills
• Basic MS Office/CRM knowledge

Pay: ₹13,000.00 - ₹20,000.00 per month

Education:

• Bachelor's (Preferred)

Language:

• Malayalam (Preferred)

Work Location: In person