Hi...!!! Greetings from Highpoints Technologies India Pvt ltd We are looking for immediate joiners (less than 30 days) Client : Trantor Job Type : Full time Location: Remote Experience : 5 to 7Yrs About the Role We are looking for a passionate and strategic UX Researcher with 5 to 7 years of relevant experience to join our dynamic team. In this role, you will be instrumental in uncovering insights that shape and drive the user experience across our digital platforms. You will collaborate closely with cross-functional teams to design, plan, and execute research strategies that help us better understand our users needs, behaviors, and motivations. You'll also be expected to independently identify new research opportunities using a mix of data analytics and qualitative insights, helping us continuously improve our product design and performance against key KPIs. Key Responsibilities ? Collaborate with internal stakeholders (Product, Design, Marketing, Analytics, etc.) to identify and prioritize research questions. ? Design and execute end-to-end user research strategies including qualitative and quantitative methods. ? Independently identify new areas of exploration using tools such as Google Analytics, ContentSquare, and other behavioral insights platforms. ? Create and manage usability testing plans, run studies, and analyze results to inform design and product decisions. ? Utilize research tools such as tree testing, card sorting, and surveys to gather actionable feedback. ? Establish test hypotheses, track results, and present findings in compelling, visually engaging formats. ? Translate complex research findings into clear and actionable insights that inform product development and UX design. ? Continuously evaluate the effectiveness of user experiences through data-driven research aligned with KPIs. ? Advocate for user-centered design by effectively communicating research insights to stakeholders. Required Qualifications & Must Have Skills ? 57 years of hands-on experience in UX research, applied research, or related fields. ? Proven experience designing and conducting usability tests, writing test plans, and analyzing user data. ? Demonstrated expertise with research and analytics tools, including: ? Google Analytics ? ContentSquare ? Tree Testing & Card Sorting ? UserTesting platforms ? Surveys and feedback tools ? Strong ability to work independently and proactively suggest areas of research based on observed user behavior or product performance. ? Experience in hypothesis creation, A/B testing, and reporting research outcomes to influence key product decisions. ? Excellent communication and presentation skills with the ability to convey complex insights in a clear, engaging, and persuasive manner. ? Strong problem-solving and critical-thinking skills with a deep understanding of UX principles and user-centered design. Preferred Qualifications (Good to Have) ? Experience working in agile development environments. ? Familiarity with data visualization tools (e.g., Tableau, Power BI). ? Background in psychology, human-computer interaction (HCI), or related fields Please fill the bellow details ( Mandatory ): Candidate Name : Contact Number : Alternate Number : Education Qualification : Experience : Relevant Experience : Current CTC : Expected CTC: Current Company Notice Period : Last Date : Any Offer : Offer company and CTC : Current Location : Prefered Location : D.O.B : Email : Reason for the job change :
Hi Charudatt Deshmukh ...!!! Greetings fromHighpoints Technologies India Pvt Ltd. We are hiring forLead Taxonomist AEM Operations We are looking for immediate joiners (less than 30 days) Client : Trantor Job Type : Full time Location:Remote Experience : 7+Yrs About the Role We are seeking a highly skilled and strategic Lead Taxonomist to join our AEM Operations team. In this role, you will be responsible for designing, implementing, and maintaining the visa.com taxonomy structure to ensure intuitive content categorization and seamless navigation across digital platforms. You will partner with UX/UI designers, content strategists, SEO specialists, and engineering teams to deliver a robust taxonomy framework that enhances discoverability, improves content performance, and supports a consistent user experience. This role is ideal for someone who thrives in a data-driven, collaborative environment and is passionate about organizing information in meaningful and scalable ways. Key Responsibilities ? Design and maintain the visa.com taxonomy to support intuitive navigation, consistent content structure, and scalable content strategy. ? Develop tagging strategies and metadata frameworks to ensure accurate content labeling, improved search capabilities, and optimal content discoverability. ? Collaborate cross-functionally with UX/UI, content, SEO, and engineering teams to implement, validate, and enhance taxonomy solutions across platforms powered by Adobe Experience Manager (AEM). ? Conduct regular audits of taxonomy and metadata structures; analyze user behavior and site analytics to continuously optimize taxonomy for usability and performance. ? Champion best practices in information architecture, ensuring taxonomy evolves with the digital ecosystem and business objectives. ? Translate business and user requirements into actionable taxonomy updates and metadata enhancements. Required Qualifications & Skills ? Bachelor's or Master's degree in Information Science, Data Science, Library Science, Human-Computer Interaction (HCI), or a related field. ? 5+ years of experience in taxonomy development, metadata management, or information architecture within digital product, CMS, or website environments. ? Strong understanding of content management systems (especially AEM), tagging frameworks, metadata schemas, and SEO best practices. ? Proficiency in auditing digital content using analytics tools and translating insights into actionable taxonomy improvements. ? Exceptional attention to detail, with strong analytical and problem-solving skills. ? Excellent communication skills and demonstrated ability to work collaboratively across cross-functional teams, including product, design, engineering, and marketing. ? Comfortable working in an agile, fast-paced digital environment. Preferred Qualifications (Nice to Have) ? Experience working with Adobe Experience Manager (AEM) or similar enterprise-level CMS platforms. ? Familiarity with tools like Adobe Analytics, Google Analytics, or ContentSquare. ? Experience with accessibility and internationalization considerations in taxonomy. What We Offer ? An opportunity to shape the information structure of a global digital platform. ? A dynamic, collaborative work environment with leading industry professionals. ? Support for ongoing professional development in taxonomy and content strategy. ? Flexible working hours and remote opportunities. Please fill the bellow details ( Mandatory ): Candidate Name : Contact Number : Alternate Number : Education Qualification : Experience : Relevant Experience : Current CTC : Expected CTC: Current Company Notice Period : Last Date : Any Offer : Offer company and CTC : Current Location : Prefered Location : D.O.B : Email : Reason for the job change :
An Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Centre environment and systems, you understand which issues should be escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own but also know how to take direction when it is given, paying attention to all details involved. You are expected to improve current processes and introduce automation with an aim towards simplification. You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. Ideal candidates need to be familiar with the following: Strong background in Linux Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment) Solid foundation of experience supporting servers, storage and networking technology Responsible for a shift in a 24/7/365 working environment including on-call rostered basis shift Solid knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling) Performance Management/Troubleshooting Base Operating System InstallationResponsibilities / Requirements of the role: Ability to understand internal customer problems and provide technical solutions in a timely manner. Ability to understand customer urgency and sensitivity of a problem. Ability to speak confidently and communicate clearly with internal customers. Ability to work well within a demanding customer environment and delight customers. Strong Adherence to Process and be a process champion. Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software. Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status. Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution. Assist with server operating system and application upgrades, bug fixes, and patching Perform replacements of failed components such as hard drives/ DIMMs etc. Troubleshoot and resolve network connectivity issues Replace AOC, QSFP, MPO, and Cat6 cables. Troubleshoot basic switch issues and replace switches Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in an IaaS environment.
Hi ..!!! Greetings from Highpoints Technologies India Pvt Ltd. We are hiring for Triage Support Specialist - IT Service Desk We are looking for immediate joiners Job Location: Gurgaon Employment Type: Contract Experience: 3+Yrs Candidate Profile: Our ideal candidate will have: ? 3+ years of experience in an end-user support role ? A strong desire to grow technically ? Hands-on familiarity with macOS & Apple hardware administration ? Hands-on familiarity with Windows / PC environments ? A naturally strong diagnostic/troubleshooting process, with significant experience troubleshooting real, end-to-end technical issues ? The ability to clearly communicate complex technical topics to a wide range of employees in both verbal and written form ? A naturally calm and empathetic demeanor under pressure, combined with the ability to concurrently solve multiple issues in real-time ? Experience with our tech stack is preferred: ? macOS, Windows 10, VoIP, Zoom, Slack, Confluence, JIRA, Google Apps, Okta, JAMF, Meraki, Oomnitza ? Experience working independently and part of a team to provide an exceptional employee experience Position Expectations: ? Help our colleagues maximize their abilities through the effective use of technology: investigate their issues and escalate to the appropriate team when necessary ? Provide training for colleagues and develop self service resources where possible ? Lead weekly new hire IT orientations and assist with day 1 onboarding logistics ? Participate in on-call support rotations ? Provide support triage steps to end users across ticket, in-person, chat, email, video, and phone channels ? Maintain detailed documentation of work completed, using the information gathered to develop self service knowledge bases and improved user guides ? Effectively and efficiently manage the software license requests and approval process ? Ability to work a flexible schedule (evenings, nights and holidays based off of the business need) Please fill in The details Candidate Name: Contact number: Qualification: Total Experience: Relevant Experience: Current Company: PayrollCompany: Current CTC: Expected CTC: Email ID: Notice period: Current Location: Preferred Location: D.O.B: Reason for Job change: ID proofand passportsize photo (Mandatory)
Hi...||| Greetings from HighPoints Technologies India Pvt Ltd We are hiring for Clinal Quality Assurance Officer (Tele-Radiographer) We are looking for immediate joiners Job Location: Bangalore Employment Type: Fulltime Experience: 8+ years Job Description: Review diagnostic reports for errors and completeness, ensuring accuracy and adherence to medical standards. Perform Quality Assurance (QA) of CT and MRI medical images reported by radiologists. Communicate effectively with radiologists to address discrepancies or concerns in diagnostic reports. Maintain detailed, organized records of diagnostic findings and patient information. Qualification: Degree in Radiography, BSC/MSC in Medical Imaging Technology Required Skills: Excellent written and verbal communication skills in English. Proficiency in Microsoft Office and advanced technical documentation tools. Basic understanding of human physiology, anatomy, and medical terminology. Strong analytical skills for assessing the comprehensiveness of diagnostic reports. Effective time management and organizational skills. Please fill in The details Candidate Name: Contact number: Qualification: Total Experience: Relevant Experience: Current Company: PayrollCompany: Current CTC: Expected CTC: Email ID: Notice period: Current Location: Preferred Location: D.O.B: Reason for Job change: ID proofand passportsize photo (Mandatory) Thanks and Regards Harika Chowki Technical Recruiter Email ID: [HIDDEN TEXT] HighPoints Technologies India Pvt Ltd http://www.highpoints.in/ Voice: +91 - 7013813733 HighPoints Technologies India (P) Ltd logo
Hi...||| Greetings from HighPoints Technologies India Pvt Ltd We are hiring for Accounts Officer Revenue Cycle Management (RCM) We are looking for immediate joiner Job Location:Bangalore Employment Type: Fulltime Experience: 3+ years Job Summary The Accounts Officer RCM will be responsible for reconciling CPT codes for radiology studies and supporting the creation of accurate invoices for submission to client facilities. The role requires strong attention to detail, knowledge of radiology procedures and coding, and the ability to work collaboratively with internal clinical and billing teams. The officer will also assist in maintaining billing compliance, tracking receivables, and ensuring the overall efficiency of the revenue cycle process. Key Responsibilities - Review and reconcile CPT codes associated with radiology study reports for accuracy and completeness. - Coordinate with radiologists, technologists, and operations staff to resolve any discrepancies in study data or missing documentation. - Prepare and compile invoices to be submitted to partner facilities based on contracted billing schedules and fee structures. - Validate invoice line items against modality type, study volume, and applicable rates. - Track submission status and follow up on invoice approvals and payment receipts. - Maintain and update billing logs, reconciliation sheets, and monthly facility billing records. - Work with the finance team to ensure all billables are accounted for and revenue is recorded accurately. - Escalate and resolve issues related to underpayment, rejected invoices, or coding errors. - Generate periodic reports on invoice status, aging, collections, and reconciliation metrics. - Ensure compliance with HIPAA, payer-specific guidelines, and company billing protocols. Required Qualifications - Bachelor's degree in Accounting, Finance, Business Administration, or a related field. - Minimum 3 years of experience in US medical billing, preferably with exposure to radiology practices. - Strong understanding of CPT, ICD-10, and HCPCS codingespecially for diagnostic imaging. - Experience working with billing/invoicing tools and RCM platforms (e.g., Kareo, AdvancedMD, eClinicalWorks). - Proficiency in Microsoft Excel (including VLOOKUP, pivot tables, basic formulas). - Familiarity with EDI formats (837P, 837I, 835) and US healthcare billing standards. - Strong analytical, organizational, and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work independently and across time zones with a high degree of accuracy. Please fill in The details Candidate Name: Contact number: Qualification: Total Experience: Relevant Experience: Current Company: PayrollCompany: Current CTC: Expected CTC: Email ID: Notice period: Current Location: Preferred Location: D.O.B: Reason for Job change: ID proofand passportsize photo (Mandatory)