HealthSy | Healthcare Startup | Careers | HealthSy Life Application valid till: 30/06/2025 or share via About HealthSy HealthSy is an innovative healthcare platform in Coimbatore that offers a one-stop solution for all healthcare needs. With HealthSy, you can order medicines, OTCs, and healthcare products, consult doctors online, book home healthcare services, book in-clinic doctor appointments, read health articles, get authentic medicine information, buy exclusive memberships and order your medicines and healthcare products on a subscription basis. We prioritize your health above all else and are always striving to improve your healthcare experience. Responsibilities 1. Facility Management: Oversee the maintenance and operations of company facilities. Coordinate with vendors and service providers to ensure a safe, clean, and productive work environment. Implement facility-related improvements and manage facility-related budgets. 2. Talent Acquisition: Develop and execute effective recruitment strategies to attract top talent. Manage the end-to-end recruitment process, including job postings, interviewing, and onboarding. Collaborate with team leaders to understand hiring needs and ensure timely staffing. 3. On-the-Job Training (OJT) Modules: Design and develop comprehensive OJT training modules tailored for different teams. Conduct training sessions and workshops to enhance employee skills and knowledge. Evaluate training effectiveness and make necessary adjustments to improve outcomes. 4. General HR Duties: Monitor employee attendance and maintain accurate records. Manage payroll processing and ensure compliance with company policies and legal requirements. Assist in the development and implementation of HR policies and procedures. Provide support in employee relations, performance management, and conflict resolution. Ensure compliance with health and safety regulations. Implement and monitor safety protocols and emergency procedures. Requirements & Skill Master s degree in Human Resources or a related field. 1 2 years of experience in HR functions. Strong problem-solving and decision-making skills. Ability to handle sensitive information with confidentiality. Proactive and self-motivated, with a can-do attitude. Ability to adapt to a fast-paced and dynamic work environment.

HealthSy | Healthcare Startup | Careers | HealthSy Life Application valid till: 31/07/2025 or share via About HealthSy HealthSy is an innovative healthcare platform in Coimbatore that offers a one-stop solution for all healthcare needs. With HealthSy, you can order medicines, OTCs, and healthcare products, consult doctors online, book home healthcare services, book in-clinic doctor appointments, read health articles, get authentic medicine information, buy exclusive memberships and order your medicines and healthcare products on a subscription basis. We prioritize your health above all else and are always striving to improve your healthcare experience . Responsibilities Job Summary: HealthSy is looking for a passionate and experienced HR Manager to lead and elevate the company s human resources function. As an integral part of our leadership team, the HR Manager will drive talent acquisition, build scalable HR systems, strengthen organizational culture, and ensure statutory compliance. This role demands a balance of strategic thinking and hands-on execution, with the ability to work across departments in a fast-paced, high-growth environment. The ideal candidate will have prior experience in managing end-to-end HR operations in a startup or health-tech setting and be capable of building a high-performance team aligned with HealthSy s mission. Key Responsibilities: 1.Talent Acquisition & Workforce Planning Drive strategic hiring plans in collaboration with department heads. Oversee sourcing, headhunting, assessment-based hiring, and interview processes. Track recruitment metrics like TAT, offer-acceptance ratio, and pipeline strength. 2.Talent Assessment & On-the-Job Training (OJT) Lead structured evaluation processes including assignment rounds, role-based assessments, and culture-fit interviews. Design and implement effective OJT modules for new hires and cross-functional training. Evaluate training outcomes and skill progression to support long-term retention. 3.Onboarding & Employee Lifecycle Management Manage onboarding processes, induction programs, documentation, and systems setup. Oversee employee movements including confirmations, internal transfers, and exits. Ensure smooth execution of clearance, full & final settlement, and experience letters. 4.HR Operations & Statutory Compliance Maintain employee records in HRMS, track attendance, shifts, and leave management. Coordinate with Finance to ensure accurate payroll inputs and statutory filings. Ensure compliance with PF, ESI, LWF, gratuity, minimum wage, and local labor regulations. 5. Performance Management & Employee Feedback Drive performance cycles: goal setting, feedback, appraisals. Track probation reviews, PIP plans, and support functional heads with performance interventio Promote a transparent performance culture aligned with organizational goal. 6.Employee Engagement & Culture Building Design and implement engagement programs: wellness activities, feedback sessions, internal communication. Act as an escalation point for employee grievances and coordinate resolution processes. Strengthen employee morale through inclusive, collaborative initiatives. 7. Policy Implementation & HR Governance Develop, update, and communicate HR policies and employee handbooks. Handle employee queries related to leave, benefits, attendance, and conduct. Conduct periodic HR audits, risk checks, and policy effectiveness assessments. 8. Cross-functional Coordination & Leadership Support Collaborate with all departments for employee lifecycle activities. Provide HR guidance and reports to management on headcount, attrition, hiring, and compliance. Lead and mentor HR team members to deliver excellence in service. Requirements & Skill Master s degree in MBA Human Resources or MSW HR or equivalent. 3 - 4 years of experience in HR, with at least 1 year in a leadership role. Proven expertise in recruitment, compliance, payroll coordination, and performance management. Familiarity with HRMS tools, MS Excel/Google Sheets, and document management. Strong understanding of labour laws, HR policies, and internal controls. Excellent interpersonal, communication, and stakeholder management skills.

HealthSy | Healthcare Startup | Careers | HealthSy Life Application valid till: 31/07/2025 or share via HealthSy is an innovative healthcare platform in Coimbatore that offers a one-stop solution for all healthcare needs. With HealthSy, you can order medicines, OTCs, and healthcare products, consult doctors online, book home healthcare services, book in-clinic doctor appointments, read health articles, get authentic medicine information, buy exclusive memberships and order your medicines and healthcare products on a subscription basis. We prioritize your health above all else and are always striving to improve your healthcare experience . Responsibilities Job Summary: We are seeking a proactive and detail-oriented Operations Executive to join our growing team. The ideal candidate will have 2 3 years of experience managing SLA-driven service operations across both front-end and back-end functions. This role is critical to maintaining operational efficiency, enhancing service quality, and ensuring timely issue resolution for internal and external stakeholders. You will work cross-functionally to drive continuous improvement, monitor service metrics, and uphold compliance and service excellence standards. Key Responsibilities: 1. Manage SLA-Driven Operations Handle multiple processes with defined SLAs related to resolution time, quality, and customer communication. Monitor adherence to performance benchmarks and proactively flag risks of SLA breaches. 2. Monitor & Report Service Quality Conduct daily/weekly reviews of service KPIs to ensure quality and turnaround standards are met. Generate operational reports and dashboards for internal stakeholders and client review. 3. Drive Continuous Process Improvement Identify gaps or inefficiencies and propose improvement plans based on data insights or customer feedback. Collaborate with relevant teams to implement process upgrades or SOP enhancements. 4. Lead Operational Analytics & Insights Analyze ticket volumes, backlog trends, escalation frequency, and SLA adherence. Support decision-making with actionable insights derived from structured and unstructured data. 5. Handle Customer Coordination & Escalations Liaise with partners and internal teams to resolve service issues, ensuring timely and satisfactory closure. Review support team calls to ensure alignment with service standards, response quality, and escalation protocols. 6. Enable Process Automation & Tool Utilization Utilize service platforms (e.g., CRM, ticketing systems, workflow tools) to improve efficiency. Recommend or assist in implementing automation tools (e.g., macros, RPA) to reduce manual effort. 7. Ensure Compliance & Service Standards Ensure processes align with regulatory guidelines, audit expectations, and internal quality standards. Maintain detailed records, logs, and SOP adherence for all operational activities. 8. Facilitate Cross-Functional Collaboration Work closely with product, tech, customer experience, and quality teams to resolve interdepartmental blockers. Participate in cross-team service reviews and initiatives to streamline end-to-end service delivery. Requirements & Skill Bachelor s degree in Business Administration, Operations, or related discipline. Certification in ITIL, Service Operations, or Quality Management Systems (QMS) is a plus. 2 to 3 years of experience in service operations or delivery, with a focus on SLA-driven, multi-channel environments. Strong understanding of incident management, service quality, and workflow management. Proficient in MS Excel, Power BI, CRM, or ticketing systems (e.g., Zendesk, Salesforce, Freshdesk). Exposure to process improvement methodologies (Lean, Six Sigma Green Belt is a plus). Analytical mindset with strong problem-solving and root cause analysis skills. Excellent written and verbal communication skills; ability to manage stakeholders professionally. Ability to work collaboratively across functions and manage multiple priorities with attention to detail

HealthSy | Healthcare Startup | Careers | HealthSy Life Mobile App Developer Application valid till: 31/07/2025 or share via About HealthSy HealthSy is an innovative healthcare platform in Coimbatore that offers a one-stop solution for all healthcare needs. With HealthSy, you can order medicines, OTCs, and healthcare products, consult doctors online, book home healthcare services, book in-clinic doctor appointments, read health articles, get authentic medicine information, buy exclusive memberships and order your medicines and healthcare products on a subscription basis. We prioritize your health above all else and are always striving to improve your healthcare experience . Responsibilities Job Summary: HealthSy is a fast-growing D2C HealthTech platform offering ordering medicines, doctor consultations, In-clinic Appointment, and Home Healthcare Booking through a mobile app. We re looking for an enthusiastic Mobile Developer who s excited to build products from the ground up and grow alongside a fast-moving tech team. In this role, you ll work across mobile (Android/iOS), Admin Panel, and backend development - contributing to everything from UI to APIs. The ideal candidate will have a strong foundation in modern development tools, a passion for building scalable apps, and the curiosity to learn fast, solve real-world problems, and deliver impactful features from an early stage in their role. Key Responsibilities: 1. Mobile App Development (Android & iOS) Build and maintain cross-platform or native mobile applications using React Native, Flutter, or platform-specific languages. Optimize app performance, responsiveness, and user experience across devices. 2. Admin Panel & Internal Tools Develop responsive admin panels or dashboards using frameworks like React, Angular. Ensure seamless functionality between web and mobile environments. 3. Backend & API Development Design and build scalable backend services and RESTful APIs using Node.js, Firebase, or similar. Integrate third-party APIs and manage real-time data sync between mobile and backend. 4. Database Management Work with databases like MongoDB, Firestore, or MySQL to manage and retrieve data efficiently. Structure schemas and indexes for performance and scalability. 5. Security & Authentication Implement security best practices including JWT, encrypted storage, and role-based access control. Handle authentication flows for both admin and end-users. 6. Code Quality & Version Control Write modular, maintainable code and participate in peer code reviews. Use Git for version control and maintain clean commit history. 7. Debugging, Testing & Performance Optimization Identify bugs, bottlenecks, and performance issues; proactively troubleshoot and resolve them. Write basic test cases and handle device-specific bugs or edge cases. 8. Deployment & CI/CD Have familiarity with Google s Play Store and Apple s App Store guidelines. Assist with deployment of apps on Google Play Store, Apple App Store, and backend services on Docker, Firebase, or AWS. Work with basic CI/CD pipelines to automate testing and deployment. Requirements & Skill Bachelor s degree in Computer Science or IT or related discipline. Minimum 6 months of live project experience in mobile app development (React Native, Objective-C). Working knowledge of Node.js, Firebase. Familiarity with MongoDB, Firestore, or SQL-based databases. Familiarity with cloud message APIs and push notifications. Knowledge of performance tuning and memory management. Understanding of REST APIs, JWT authentication, and basic cloud deployments (Firebase Hosting). Proficient with Git and collaborative development workflows (GitHub/GitLab). Basic understanding of platform-specific guidelines (Material Design, iOS HIG). Soft Skills: Comfortable working in an agile, fast-iteration environment with minimal supervision. Fast learner with a genuine curiosity to explore new tools and stacks. Strong debugging skills and logical problem-solving mindset. Ability to work collaboratively in a startup environment with product managers and designers. Self-starter with a sense of ownership and accountability for deliverables.