Healthcare Manager US Staffing

Job Title: Healthcare Manager US Staffing

Job Summary

We are looking for an experienced and result-oriented Healthcare Manager – US Staffing to oversee healthcare recruitment operations, manage recruiting teams, and ensure timely fulfillment of client requirements across the United States. The candidate will be responsible for managing end-to-end healthcare staffing operations, improving recruiter productivity, maintaining candidate pipelines, coordinating credentialing activities, and building strong relationships with clients and internal stakeholders.

The ideal candidate should have a strong understanding of US healthcare staffing, clinical recruitment, credentialing processes, team management, and operational performance metrics.

Roles and Responsibilities

• Manage and oversee day-to-day US healthcare staffing and recruitment operations.
• Lead, mentor, and manage healthcare recruiters, team leads, and recruitment delivery teams.
• Handle end-to-end recruitment for healthcare professionals, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), allied health professionals, and other clinical roles.
• Coordinate with US-based clients, hospitals, healthcare facilities, staffing agencies, and internal account management teams to understand staffing requirements.
• Ensure timely fulfillment of healthcare staffing requirements while maintaining candidate quality and client satisfaction.
• Develop recruitment strategies to improve candidate sourcing, screening, submissions, interviews, and placements.
• Monitor daily, weekly, and monthly recruitment KPIs, including submissions, interviews, placements, time-to-fill, and recruiter productivity.
• Manage recruitment delivery for travel nursing, per diem staffing, contract staffing, and permanent placement requirements, as applicable.
• Oversee credentialing coordination, including tracking licenses, certifications, background checks, employment verification, and other required documentation.
• Coordinate with credentialing and compliance teams to ensure candidate documentation is complete and assignments meet applicable requirements.
• Build and maintain a strong pipeline of qualified healthcare professionals for current and upcoming client requirements.
• Collaborate with Business Development Managers (BDMs), account managers, and client-facing teams to align recruitment delivery with business priorities.
• Manage recruiter allocation, workload distribution, and resource planning based on client demand and staffing priorities.
• Identify operational challenges and implement process improvements to increase productivity and reduce time-to-fill.
• Handle escalations related to candidate availability, interview scheduling, credentialing delays, assignment cancellations, and client delivery concerns.
• Develop and implement standard operating procedures (SOPs) to improve recruitment quality, consistency, and operational efficiency.
• Prepare and analyze MIS reports, recruitment dashboards, and performance reports for senior management.
• Maintain accurate candidate databases, ATS records, recruitment trackers, and client requirement updates.
• Ensure confidential handling of candidate information and compliance with company policies and applicable privacy requirements.
• Support business growth by improving client satisfaction, recruiter performance, operational efficiency, and placement outcomes.

Required Skills and Qualifications

• Bachelor's degree in Healthcare Management, Business Administration, Human Resources, or a related field.
• Proven experience in US healthcare staffing, healthcare recruitment, or staffing operations.
• Strong understanding of US healthcare recruitment processes and clinical job requirements.
• Experience managing healthcare recruiters, team leads, and delivery teams.
• Knowledge of US healthcare licensing, certifications, credentialing, and compliance coordination.
• Familiarity with travel nursing, per diem, contract staffing, and permanent placement models is an advantage.
• Excellent leadership, communication, problem-solving, and decision-making skills.
• Strong client relationship management and stakeholder coordination abilities.
• Experience tracking recruitment KPIs, managing operational reports, and improving team productivity.
• Proficiency in ATS platforms, CRM tools, Microsoft Excel, and recruitment reporting systems.
• Ability to work in a target-driven environment and manage multiple client requirements simultaneously.

Preferred Experience

• 5–10 years of experience in US healthcare staffing or healthcare recruitment operations.
• Prior experience managing a team of healthcare recruiters and team leads.
• Experience supporting hospitals, healthcare facilities, nursing homes, and other US healthcare organizations.
• Knowledge of healthcare credentialing workflows and assignment readiness requirements.
• Experience managing client escalations, recruitment delivery targets, and operational performance.

Key Performance Indicators (KPIs)

• Number of healthcare placements and successful closures.
• Requirement fulfillment rate and time-to-fill.
• Recruiter productivity and target achievement.
• Candidate submission-to-interview and interview-to-placement conversion rates.
• Candidate offer-to-joining ratio.
• Credentialing completion and assignment readiness rates.
• Client satisfaction and retention.
• Recruitment delivery efficiency and operational turnaround time.
• Accuracy and timeliness of MIS reports.
• Team performance, process adherence, and achievement of business targets.

Job Details

• Employment Type:

  Full-Time, Permanent

• Department:

  Healthcare Operations / Recruitment Delivery

• Role:

  Healthcare Manager

• Industry:

  US Healthcare Staffing / Recruitment

• Experience:

  5–10 Years

• Work Location:

  Noida (if applicable)

• Shift:

  US Shift / Night Shift

• Team Management:

  Healthcare Recruiters, Team Leads, and Delivery Teams