Job Role: Responsible for Bkt Collection, w-off recovery in lending portfolio. Managing a Team of Collection Associate and Collection Officers. Ensuring adequate man power for portfolio coverage meeting CAPE norms. Ensuring Mobile App usage is 100% and quality feedback/trails are updated. Specific focus on Non starters and daily visit on delinquent customers. Recommending legal actions for critical cases. No delay in deposition of money. Key Responsibilities: Responsible for collection efficiency on timely manner, thus delivering targeted performance. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio.
Job Description: As a Collection Manager, your role involves being responsible for Bkt Collection and w-off recovery in the lending portfolio. You will manage a team of Collection Associates and Collection Officers to ensure adequate coverage meeting CAPE norms. It is essential to focus on Non starters and conduct daily visits to delinquent customers. Additionally, recommending legal actions for critical cases and ensuring no delay in the deposition of money is part of your responsibilities. Key Responsibilities: - Ensure collection efficiency in a timely manner to deliver targeted performance. - Manage cost effectively to meet set goals. - Understand and maintain a healthy portfolio. Qualifications Required: - Bachelor's degree in Finance, Business Administration or related field. - Proven experience in collection management. - Strong leadership and team management skills. - Excellent communication and negotiation abilities.,