Hawk Sparks Design Studio Llp

Responsibilities: Monitor the team inbox consistently and acknowledge incoming emails within defined SLAs Thoroughly review each job request to understand client requirements; proactively seek clarification when needed Confirm realistic deadlines with clients based on the current job queue and available resources Assign jobs to designers based on individual skill sets and address any queries they may have Track job progress closely to ensure on-time delivery, maintaining high-quality standards at all times Perform a final quality check to verify that all client requirements have been fulfilled before delivery Actively participate in process improvement initiatives and contribute innovative ideas to support organizational growth Eligibility Criteria: Strong multitasking abilities and a commitment to following established processes Excellent written and verbal communication skills in English High attention to detail and accuracy Positive attitude and enthusiasm for working in a dynamic, fast-paced environment Collaborative mindset with the ability to work effectively with team members Flexible, dependable, and approachable demeanor Strong client orientation with a willingness to go the extra mile Ability to work independently and take full ownership of assigned responsibilities Proficiency in Microsoft PowerPoint, Word, and Excel (experience in PowerPoint design is a plus) Strong comprehension and problem-solving skills Bachelors degree in any discipline Experience Required: 2 to 3 years of experience in a similar role Prior experience in professional services firms such as McKinsey, Ernst & Young, RRD, or similar organizations is preferred