Responsibilities • Keep a close tab on the inbox and send acknowledgement to mails adhering to SLAs • Review the job in detail to understand the requirements and, in case of queries, clarify with the client • Confirm deadline to the client based on the job queue • Assign the job based on designer skill sets and clarify any doubts they may have about the job • Keep a close track of the jobs and ensure that the deadlines are met at all instances • Once a job is completed, do a check to ensure that the client requirements have been met completely • Other responsibilities include being part of the process improvement programs and contributing creatively towards the growth of the organization Eligibility criteria • Should be good at multi-tasking and must be able to follow set processes diligently • Should have very good written and verbal communication skills in English • Should be enthusiastic and comfortable working in a fast-paced dynamic environment • Should be able to collaborate closely with the team members and demonstrate an open mindset • Should be flexible, reliable and have a pleasant attitude • Should have a “client-first” mindset and be willing to go the extra mile when required • Should be an independent contributor and must take complete ownership of the jobs handled • Should be familiar with PowerPoint, Word, and Excel (preferably, experience in PowerPoint designing) • Good comprehension and problem-solving skills • Bachelor’s degree in any discipline Experience criteria • 2-3 years of experience in a similar role (McKinsey, Ernst & Young, RRD or any other similar organization)
You will be responsible for managing various tasks efficiently as per the job requirements. This includes acknowledging emails promptly, reviewing job details thoroughly, confirming deadlines with clients, assigning tasks to designers based on their skill sets, and ensuring all deadlines are met. After job completion, you will verify that client requirements have been fulfilled and actively participate in process improvement initiatives to contribute to the organization's growth. To excel in this role, you should possess strong multitasking abilities and adhere to established processes rigorously. Excellent written and verbal communication skills in English are essential, along with a proactive and adaptable approach to working in a fast-paced environment. Collaborating effectively with team members, maintaining a positive attitude, prioritizing client satisfaction, and demonstrating a client-first mindset are key attributes required for this position. Additionally, you must exhibit independence in handling tasks, take complete ownership of assignments, and be proficient in using PowerPoint, Word, and Excel, preferably with experience in PowerPoint designing. Moreover, you should have a solid educational background with a bachelor's degree in any discipline. The ideal candidate for this role should have 2-3 years of relevant experience in a similar capacity, preferably from organizations such as McKinsey, Ernst & Young, RRD, or similar establishments. Good comprehension skills, problem-solving abilities, and a willingness to go the extra mile when necessary are also crucial for success in this role.,