Trainee System Administrator CAP Digisoft Solutions

0.0 - 3.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a fresher candidate or someone with 0-1 year of experience in installation, configuring, and supporting the management of computer hardware and network, you are expected to have knowledge or experience in WAN/LAN technology. You should be able to set up, develop, and deploy enterprise wireless networks using appropriate encryption/authentication protocols. Additionally, you will be responsible for providing end-user support and managing server infrastructure. It is essential to have a good exposure to Linux administration. Your responsibilities will include installing, configuring, implementing, and performing preventive maintenance of desktop systems. You will be required to conduct daily system monitoring to ensure the integrity and availability of all hardware, server resources, systems, and key processes. This involves reviewing system and application logs, configuring firewalls, and verifying the completion of scheduled jobs. Furthermore, you will be responsible for performing regular backups and restoring information when necessary. It is crucial to ensure that all required file systems and system data are successfully backed up to the appropriate media. You will also be expected to administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, software deployment, email, internet, intranet, security updates, and patches.,

Posted 2 days ago

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Technical Lead- Openshift Admin Aerial Telecom Solutions

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Senior Openshift Admin at Aerial Telecom Solutions Private Limited in Noida, your primary responsibility will be to handle day-to-day tasks associated with Openshift administration. This includes ensuring system stability, monitoring performance, troubleshooting issues, and collaborating with cross-functional teams to provide IT solutions. Your duties will also involve maintaining and updating the inventory, raising requests for port openings related to the Openshift cluster, addressing tickets related to CPU/Memory/Disk utilization, and updating nodes on CMDB and inventory tools. Additionally, you will be responsible for escalating pending hardware issues to vendors, performing firmware and BIOS upgrades on hardware, monitoring etcd backups, monitoring health check reports, managing service tickets on ServiceNow, and raising change requests for Openshift infra-related changes. You will also be involved in the initial analysis of issues by reviewing logs, monitoring Grafana dashboards, summarizing resource allocation and utilization, adjusting monitoring parameters when a node is removed from the cluster for maintenance, and creating and standardizing SOPs. This role requires a proactive approach, strong problem-solving skills, the ability to work in a fast-paced environment, and effective communication with various stakeholders within the organization. Your contribution will be crucial in ensuring the smooth operation of Openshift infrastructure and supporting the overall IT solutions at Aerial Telecom Solutions.,

Posted 4 days ago

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Graduate Engineer Trainee - Global Hardware Support GreyOrange

0.0 - 4.0 years

0 Lacs

haryana

On-site

As a Technical Support Engineer for GOR Products, you will be responsible for efficiently handling and resolving 1st level technical issues. Your main tasks will include monitoring key KPIs and matrices for sites remotely, ensuring that no Ranger exceeds 30 minutes of elapsed time in error or processing states. It is crucial to send MLE snapshots before and at the end of each shift to maintain accurate records. Collaboration with onsite engineers is essential to help recover Rangers based on alerts in the MLE dashboard. You must ensure timely and effective actions based on priority and severity for each ticket, adhering to committed SLA's. Following ticketing SOP's and generating tickets with all relevant technical details captured is necessary for tracking and resolving issues efficiently. Furthermore, adherence to the internal escalation matrix, capturing site-specific technical documentation accurately, and sharing new product features with the team are crucial responsibilities. Supporting the L3 Hardware lead in developing a competent team of engineers for dedicated support is also part of your role. Your duties will involve creating and monitoring hardware components across sites, developing a framework to predict potential failures and taking preventive measures. Diagnosing and repairing equipment and systems, ensuring customer satisfaction, and reporting performance indicators and service objectives will contribute to the success of the team. Finally, reporting near misses, incidents, and areas for improvement are essential for maintaining and enhancing service quality. Your role is pivotal in ensuring smooth operations and customer satisfaction in the technical support domain.,

Posted 4 days ago

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