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Technical Head CMS Info Systems

10.0 - 20.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Technical Support Manager in the ATM Service industry, your role involves managing E-surveillance, ATMs, Recyclers, and Pass Book Kiosks for Pan India. You will be responsible for studying quality issues, conducting fault analysis, tracking trends, and taking corrective actions. It is crucial to continuously enhance the technical skill set of TSS and Field Engineers to contribute to the improvement of service delivery parameters. Key Responsibilities: - Ensure Field Engineers follow the assigned SOPs for each repair task. - Maintain the technical health of Field teams by ensuring they are up to date with the latest updates and patches. - Coordinate effectively between Field teams and OE...

Posted 1 month ago

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